Guest Services Supervisor

6 months ago

Currumbin, Australia Wildlife Currumbin Sanctuary Full time

**Make a genuine difference working with the dedicated team at the Currumbin Wildlife Sanctuary**:

- **Voted one of the Gold Coast’s most popular tourist destinations**
- **Unique opportunity to be part of a value-led and future focused organisation.**

**About National Trust Queensland & Currumbin Wildlife Sanctuary**

Voted one of the Gold Coast’s most popular tourist destinations, Currumbin Wildlife Sanctuary is the crown jewel of the National Trust of Australia (Queensland) [NTAQ] properties. As one of Queensland’s earliest nature-based tourist destinations, the Sanctuary is a physical embodiment of everything the NTAQ represents**:to conserve and advance our natural and cultural heritage for future generations.**

We currently have an opportunity for an experienced and motivated Full time **Guest Services Supervisor **to support the wider team and assist in delivering a high quality, safe and memorable guest experience at the Currumbin Wildlife Sanctuary property. This is a salary-based role working a (core days of Sunday to Thursday), with public holidays and school holidays required. The role will assist the Guest Services Manager in delivering the best possible guest experience through visitor services, ticketing, car parking and the cleaning department.

**About the Role**

**About You**

You will ideally have experience in a similar role and can work productively and cooperatively within a team and have the ability to follow direction without supervision and demonstrate initiative to complete tasks. You Must have an energetic and driven approach to the role and be able to demonstrate a strong knowledge of guest service and conflict resolution.

Other key skills and attributes we are looking for include:

- You will require at least 3 years’ experience working within a guest services role (within a similar field or industry preferred but not essential).
- Strong level of organisational and time management skills essential.
- Effective verbal and electronic communication skills are essential as well as the confidence and ability to deliver the best outcomes.
- A professional standard of personal presentation is essential.
- High level computer ability with Microsoft Office suite and POS/Reservation based software.
- Must be comfortable working in an environment that includes mammals, birds and reptiles & be willing to work outdoors in all weather conditions.
- Manual Driver’s licence and/or First Aid qualifications will be highly regarded but not essential.

**What we can offer**

Just as our charter is to protect, conserve, and celebrate the Environmental, Built and Cultural heritage of our State '“ we also are committed to ensuring our Team Members are protected, taken care of and of course celebrated We offer current and future team members:

- On Site Parking, Uniforms, Retail & Food & Beverage Discounts
- Team Member Benefit Card offering free entry to CWS and generous discounts.
- Family & Friends Passes.

  • Guest Services Supervisor

    6 months ago

    Currumbin, Australia National Trust of Australia (Queensland) Full time

    **Make a genuine difference working with the dedicated team at the Currumbin Wildlife Sanctuary!**: - ** Voted one of the Gold Coast’s most popular tourist destinations!** - **Unique opportunity to be part of a value-led and future focused organisation.** *** **About National Trust Queensland & Currumbin Wildlife Sanctuary** Voted one of the Gold...

  • Guest Services Supervisor

    4 months ago

    Currumbin, Australia Wildlife Currumbin Sanctuary Full time

    **Make a genuine difference working with the dedicated team at the Currumbin Wildlife Sanctuary!**: - **Voted one of the Gold Coast’s most popular tourist destinations!** - **Unique opportunity to be part of a value-led and future focused organisation.** **About National Trust Queensland & Currumbin Wildlife Sanctuary** Voted one of the Gold Coast’s...

  • Guest Services Manager

    7 months ago

    Currumbin, Australia Wildlife Currumbin Sanctuary Full time

    **Make a genuine difference working with the dedicated team at the Currumbin Wildlife Sanctuary!**: - **Voted one of the Gold Coast’s most popular tourist destinations!** - **Unique opportunity to be part of a value-led and future focused organisation.** **About National Trust Queensland & Currumbin Wildlife Sanctuary** Voted one of the Gold Coast’s...

  • Cleaning Supervisor

    6 months ago

    Currumbin, Australia National Trust of Australia (Queensland) Full time

    **Make a genuine difference working with the dedicated team at the Currumbin Wildlife Sanctuary!**: - ** Voted one of the Gold Coast’s most popular tourist destinations!**: - ** Unique opportunity to be part of a value-led and future focused organisation.** ***About National Trust Queensland & Currumbin Wildlife Sanctuary** Voted one of the Gold...

  • Cleaning Supervisor

    6 months ago

    Currumbin, Australia Wildlife Currumbin Sanctuary Full time

    **Make a genuine difference working with the dedicated team at the Currumbin Wildlife Sanctuary!**: - **Voted one of the Gold Coast’s most popular tourist destinations!**: - **Unique opportunity to be part of a value-led and future focused organisation.** ***About National Trust Queensland & Currumbin Wildlife Sanctuary** Voted one of the Gold...

  • International Guest Services Officer

    7 months ago

    Currumbin, Australia National Trust of Australia (Queensland) Full time

    **Become an integral part of our Guest Services Team and support our evolving organisation.**: - **Make a genuine difference working with an Environmental Charity and showcase our Team and Projects!**: - **Work with a Tourism Icon** *** **About National Trust Queensland & Currumbin Wildlife Sanctuary** Voted one of the Gold Coast’s most popular...

  • International Guest Services Officer

    7 months ago

    Currumbin, Australia Wildlife Currumbin Sanctuary Full time

    **Become an integral part of our Guest Services Team and support our evolving organisation.**: - **Make a genuine difference working with an Environmental Charity and showcase our Team and Projects!**: - **Work with a Tourism Icon** **About National Trust Queensland & Currumbin Wildlife Sanctuary** Voted one of the Gold Coast’s most popular tourist...

  • Events Supervisor

    6 months ago

    Currumbin, Australia National Trust of Australia (Queensland) Full time

    **Be part of opening our F&B dining and events experience - in the heart of Currumbin Wildlife Sanctuary - The Homestead!**: - ** Bring your events operations experience to this unique venue!**: - ** Voted one of the Gold Coast’s most popular tourist destinations!** **About National Trust Queensland & the Currumbin Wildlife Sanctuary** Voted one of the...

  • Events Supervisor

    6 months ago

    Currumbin, Australia Wildlife Currumbin Sanctuary Full time

    **Be part of opening our F&B dining and events experience '“ in the heart of Currumbin Wildlife Sanctuary '“ The Homestead!**: - **Bring your events operations experience to this unique venue!**: - **Voted one of the Gold Coast’s most popular tourist destinations!** **About National Trust Queensland & the Currumbin Wildlife Sanctuary** Voted one of...

  • Food and Beverage Supervisor

    7 months ago

    Currumbin, Australia Wildlife Currumbin Sanctuary Full time

    **Make a genuine difference working with the dedicated team at Currumbin Wildlife Sanctuary!**: - **Voted one of the Gold Coast’s most popular tourist destinations!**: - **Full Time Salaried role with development opportunities for career growth and progression** **About National Trust Queensland & the Currumbin Wildlife Sanctuary** Voted one of the...

  • Food and Beverage Supervisor

    7 months ago

    Currumbin, Australia National Trust of Australia (Queensland) Full time

    **Make a genuine difference working with the dedicated team at Currumbin Wildlife Sanctuary!**: - ** Voted one of the Gold Coast’s most popular tourist destinations!**: - **Full Time Salaried role with development opportunities for career growth and progression** **About National Trust Queensland & the Currumbin Wildlife Sanctuary** Voted one of the...

  • Guest Services Officer Mandarin Speaking

    3 months ago

    Currumbin, Australia Currumbin Wildlife Sanctuary Full time

    **Become an integral part of our Guest Services Team and support our evolving organisation.**: - **Make a genuine difference working with an Environmental Charity and showcase our Team and Projects!**: - **Work with a Tourism Icon** *** **About National Trust Queensland & the Currumbin Wildlife Sanctuary** Voted one of the Gold Coast’s most popular...

  • Guest Services Officer Mandarin Speaking

    3 months ago

    Currumbin, Australia Wildlife Currumbin Sanctuary Full time

    **Become an integral part of our Guest Services Team and support our evolving organisation.**: - **Make a genuine difference working with an Environmental Charity and showcase our Team and Projects!**: - **Work with a Tourism Icon** About National Trust Queensland & the Currumbin Wildlife Sanctuary Voted one of the Gold Coast’s most popular tourist...

  • Retail Supervisor

    3 months ago

    Currumbin, Australia Currumbin Wildlife Sanctuary Full time

    **Retail Supervisor - Full Time** - ** Make a genuine difference working with the dedicated team at the Currumbin Wildlife Sanctuary!**: - ** Voted one of the Gold Coast’s most popular tourist destinations!** **About National Trust Queensland & the Currumbin Wildlife Sanctuary** Voted one of the Gold Coast’s most popular tourist destinations, Currumbin...

  • Retail Supervisor

    3 months ago

    Currumbin, Australia Wildlife Currumbin Sanctuary Full time

    **Retail Supervisor '“ Full Time** - **Make a genuine difference working with the dedicated team at the Currumbin Wildlife Sanctuary!**: - **Voted one of the Gold Coast’s most popular tourist destinations!** **About National Trust Queensland & the Currumbin Wildlife Sanctuary** Voted one of the Gold Coast’s most popular tourist destinations,...

  • Head of Guest Experience

    3 months ago

    Currumbin, Australia Wildlife Currumbin Sanctuary Full time

    **Lead Guest Experience: Oversee reservations, guest services, and all touch points to ensure an exceptional visitor experience.**: - **Drive Innovation: Contribute to the launch of our new attraction, enhancing the overall experience and success.**: - **Join a Gold Coast Icon: Be part of one of the region’s most beloved tourist destinations.** **About...

  • Guest Experience Manager

    1 month ago

    Currumbin, Australia Currumbin Wildlife Sanctuary Full time

    **About National Trust Queensland & Currumbin Wildlife Sanctuary** Voted one of the Gold Coast’s most popular tourist destinations, Currumbin Wildlife Sanctuary is the crown jewel of the National Trust of Australia (Queensland) [NTAQ] properties. As one of Queensland’s earliest nature-based tourist destinations, the Sanctuary is a physical embodiment of...

  • Guest Experience Manager

    1 month ago

    Currumbin, Australia Wildlife Currumbin Sanctuary Full time

    **About National Trust Queensland & Currumbin Wildlife Sanctuary** Voted one of the Gold Coast’s most popular tourist destinations, Currumbin Wildlife Sanctuary is the crown jewel of the National Trust of Australia (Queensland) [NTAQ] properties. As one of Queensland’s earliest nature-based tourist destinations, the Sanctuary is a physical embodiment of...

  • Retail Supervisor

    6 months ago

    Currumbin, Australia Wildlife Currumbin Sanctuary Full time

    **Retail Supervisor** - **Make a genuine difference working with the dedicated team at the Currumbin Wildlife Sanctuary!**: - **Voted one of the Gold Coast’s most popular tourist destinations!** **About National Trust Queensland & the Currumbin Wildlife Sanctuary** Voted one of the Gold Coast’s most popular tourist destinations, Currumbin Wildlife...

  • Retail Supervisor

    6 months ago

    Currumbin, Australia National Trust of Australia (Queensland) Full time

    **Retail Supervisor** - ** Make a genuine difference working with the dedicated team at the Currumbin Wildlife Sanctuary!**: - ** Voted one of the Gold Coast’s most popular tourist destinations!** **About National Trust Queensland & the Currumbin Wildlife Sanctuary** Voted one of the Gold Coast’s most popular tourist destinations, Currumbin Wildlife...