Customer Service Officer

3 weeks ago


Sutherland Shire, Australia Sutherland Shire Council Full time

Things We’ll **Trust** You With:

- Differentiate our brand and customer service through the provision of an excellent customer experience.
- Build customer loyalty, develop a solid community reputation and educate the community about our service offerings to ensure the business continues to grow & have long term success.
- Be a positive brand ambassador.

Things You’ll **Do**:

- Immediately address and resolve all customer service queries in a friendly and professional manner.
- Deliver a consistent and continually improving customer experience.
- Support your colleagues across the Childrens Services business unit.
- Ensure service utilisation is maintained at the highest level at all times.
- Ensure all income is collected and accounted for.
- Showcase Council’s values in all that you do - Collaborate, Achieve, Respect, and Evolve

***Things You’ll **Be Proud** Of:

- Your demonstrated administration skills and ability for delivering exceptional customer service
- You will be passionate about children’s services.
- You will be a positive brand ambassador for Sutherland Shire Council.
- You will be part of an organisation which has our community at the heart of all that we do.

The **Fine** Print:

- **Interview date**:Interviews will be facilitated week commencing 14th August 2023
- **Package**:$65,460 gross p.a. plus superannuation, (paid pro rata to hours worked).
- **Hours of work**:14 hours of work, working Thursday and Friday's.
- To benefit your wellbeing you will have access to fitness passport, corporate membership to our leisure centres, employee assistance program, annual flu shots, health and wellbeing programme and novated lease options.

Keen To **Learn** More?

**About Us**:
If you want to make a difference and be part of a challenging and rewarding working environment, then joining us just might be the right career move for you Join a passionate and dedicated team covering a diversity of services, industries and occupations.
- At Sutherland Shire Council we do more than serve our community - we are our community. Our energy can be seen in everything we do. From having a can-do attitude, to embracing change and opportunities, being people-centred and working together as one.



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