Implementation Consultant

2 weeks ago

Brisbane, Australia KERRIDGE COMMERCIAL SYSTEMS CORP Full time

"At KCS we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."_
As Project Delivery/Implementation Consultant, you will work autonomously implementing the inspHire product suite via on site or remote sessions. You will evidence experience of supporting the roll out of technology systems. This is a hybrid position that requires an individual who has hands on consultancy experience along with some technical expertise (SQL etc). What's more important to us is that you evidence a passion for IT and delivery. The environment is extremely fast moving, and you will need to evidence the ability to be agile in your approach to delivering assigned projects. Sometimes you will need to deliver difficult messages and manage conflict resolution so strong client management skills are required.

**Key Responsibilities**:

- Ensure all projects are implemented within given timelines, escalating if slippage.
- Manage multiple projects or varying scope and size simultaneously.
- Full implementation life cycle of inspHire product suite.
- Training customers both on-site and remote as determined by the project scope.
- Prepare and conduct project kick-off meetings.
- Monitor, track and report delivery activity and project status.
- Manage/document/escalate delivery risks and issues to Head of PSG.
- Utilise correct tools and processes to ensure project success.

**Key Requirements**:
Essential
- Strong organisational and communication skills.
- Demonstrable experience in Project Management/Implementation.
- Attention to detail and thoroughness in all aspects of the project life cycle.
- Great problem-solving ability.
- Full driving licence required.

Desirable
- Understanding of ERP systems and their delivery (any software implementation is great).
- If you have experience in a PM role you will need to evidence good 'standalone' implementation
- experience (This is a single contributor role, no direct reports limited budget responsibility).
- Exposure to SQL Server databases and Crystal Reports or similar.
- Commercially Aware.
- Forward thinking/proactive nature.

**Company Info**

inspHire is a business within the Kerridge Commercial Systems Group (KCS) and boasts global recognition as a specialist software provider; delivering fully integrated trading and business management solutions to companies in the rental industry - wherever they are in the world.

With a unique depth of knowledge and experience in the rental industry, inspHire has a wide range of clients who rent, sell and service construction equipment and audio-visual and event products.

Our pedigree has helped us develop state-of-the-art solutions, including two cloud subscription products, OnRent and Current RMS, which take our customers into a new era of flexible, scalable and readily available trading - wherever and however they work.

**Equal Opportunities**

KCS is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires us to adjust the recruiting process please do advise us when contacted.
- To all recruitment agencies: KCS does not accept agency resumes. Please do not forward resumes to our careers site or direct to KCS employee. KCS is not responsible for any fees related to unsolicited resumes._

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