Student Engagement Coordinator

2 weeks ago

Brisbane, Australia Queensland University of Technology Full time

$106,563 to $120,783
- Fixed-term, full-time
- Gardens Point

**Who are we looking for?**

Queensland University of Technology (QUT) is seeking a Student Engagement Coordinator to join HiQ, Student Services and Wellbeing, Administrative Division.

The Student Engagement Coordinator is responsible for developing an engagement strategy which includes connecting existing programs, events, and initiatives in a way that that activates community on campus and encourages student engagement, success and wellbeing. This role leads a small team and has oversight over range of engagement initiatives including the College of Excellence, students grants and projects, flagship events, and student wellbeing initiatives programs. They will lead collaborations with various student groups the QUT Student Guild and internal stakeholders in the delivery of these programs and initiatives. The role is a key link between QUT Sport and is expected to work across Student Engagement to lead and embed wellbeing in student activities.

**Real world impact**

QUT is a major Australian university with a global outlook and a 'real world' focus. We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.

**About the Administrative Division**

Administrative Division supports the governance and operations of the University, including planning and quality, facilities and services for students and staff. The Administrative Division is led by the Vice-President (Administration) and University Registrar.

**About the Department**

The Student Services and Wellbeing portfolio leads the university-wide strategy and coordination of all non-academic matters related to the student experience. The portfolio delivers a range of services across the student life cycle, as well as providing advice and leadership to the university on a broad range of student and staff matters, including social justice and public policy.

The departments within the portfolio include Student Administration, Student Engagement, Equity, Student Services and Health, Safety & Environment (HSE) and Sport. The portfolio also has strong links to and works closely with QUT’s Oodgeroo Unit, Student Success Group and Human Resources.

The portfolio is focused on delivering services to support the university’s commitment to an exceptional student experience, leading to positive outcomes in success, retention and completion. This includes developing a campus culture which is inclusive, safe, and respectful for all students and staff.

Student Engagement comprises of HiQ Contact Centre and Service Points, Future Student & Conversion, Engagement teams, and works closely with Sport. HiQ is the university’s contact point for members of the public, staff, prospective and current student enquiries and support services. Services to students and staff include general information, IT support, Library, and student administration. Engagement with future students and their orientation to the QUT student experience is a core focus of Student Engagement. The Engagement team is responsible for delivering co-curricular programs that further build QUT’s sense of community and support students to develop their professional identity, networks, and employability. QUT sport has strategic and operational oversight of sport activities and programs at QUT.

**What you need to succeed**

Your expertise and initiative, combined with your ability to work as an excellent team player will be vital to your success in this role.

You will demonstrate:
**Selection Criteria**
- Completion of, or progress towards postgraduate qualifications and extensive experience; or an equivalent combination of relevant experience and education.
- Demonstrated experience in the development and provision of evidence
- based health and wellbeing and student engagement programs, preferably within a tertiary education context.
- Demonstrated organisational skills in coordinating multiple stakeholders for the planning, delivery and evaluation of initiatives.
- Demonstrated experience in designing effective engagement campaigns and coordinating innovative content for a student cohort audience.
- Highly developed written and oral communication and interpersonal skills, including the ability to work collaboratively with others and effectively liaise and negotiate with a diverse range of clients and stakeholders.
- Demonstrated ability to effectively lead and mentor a team and manage conflicting deadlines.

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