Retail Training Manager

6 days ago

Alexandria, Australia Ampol Full time

**Full time position**:

- **Location: Alexandria, Sydney - Flexible**:

- **Retail Training Manager - Focus on delivering our retail training strategy, whilst leading and inspiring a team of learning and development professionals.**

**About Ampol**

Our company has always been about more than fuel. Fuel may be the foundation of our business, but our motivation and purpose come from the people, businesses, industries, and communities we engage with. From our origins until today, we’ve always been inspired by the role we can play in people’s lives - to keep them moving, to make journeys happen. Here at Ampol, we are proud of our heritage as Australia’s only owned fuel brand. For over 100 years, we have supported Australians to travel far and wide, and we’ll be here for 100 more, powering better journeys for today and tomorrow.

We are proud to be recognised as an employer of choice for women by WORK180 and are winners of an Employer Brand award through LinkedIn. Check out one of our key leader's career stories, supported by Ampol.

**About the role**

Reporting to the National Retail Excellence Manager, this role will focus on developing, leading, and inspiring a team of learning professionals to monitor, develop and deliver innovative training solutions all whilst ensuring competency and capacity of our retail store employees to deliver our retail operations initiatives at Ampol. This role is crucial to Ampol retail as it sets the retail training strategy, oversees implementation, and assesses effectiveness and delivery of outcomes.

**Key Responsibilities**
- Identify and assess current and future training needs.
- Oversee the design, development, evolution, and effectiveness of the training framework, whilst maintaining a continuous improvement mindset.
- Lead, coach and manage the training team.
- Research, review and propose innovative training solutions which meet different adult learning styles and needs.
- Analyse data to assist with budgets and training solutions, including training labour spend and how it is to be utilised effectively.
- Forecast and monitor training team spend, whilst ensuring costs are in line with budget.
- Facilitate required and recommended training sessions as needed.

**About you**

You will play a critical role in executing our retail training strategy, with capability to build and utilise feedback from stakeholder partnerships and insights, to assist in developing the retail training journey at Ampol. You will have the ability to work in highly dynamic situations and think outside the box to find training solutions. This role would suit a highly experienced retail operations individual within a similar Retail, FMCG or convenience background. Proven facilitation skills (Certificate III TAE and/or Retail Management Qualifications are ideal), ability to multi-task, strong written and communication skills, as well as effectively lead and develop a team of learning and development professionals, all whilst holding accountability in the role, is a must. Strong presentation skills are also a must.

**Key skills and experience**
- Proven leadership in training/facilitation within retail operations, ideally from a Retail/FMCG/convenience background or similar.
- Certificate III or IV TAE (Training and Assessment) and/or Retail Management Qualification, ideal.
- Project management skills will be desirable.
- High level communication skills (verbal and written).
- Ability to comfortably engage and consult with various stakeholders, SME’s and leaders to achieve retail operation training outcomes.
- Strong people leadership skills with the ability to lead effective teams.
- Intermediate to advanced MS Word, Excel, PowerPoint, and MS Teams skills required.

**Our benefits**
- Our total remuneration is competitive. This is across base salary, a performance incentive, employee share offers and a 25% discount on fuel for two privately used cars
- We are flexible. Many of our teams have embraced hybrid work, balancing time spent remote working, with time spent at an office to connect and work together where it adds value.
- We value recognition. We have an internal recognition platform amplifying the achievements of those who do great work and demonstrate our capabilities and values.
- Career development and learning opportunities including LinkedIn Learning and other tailored training solutions.
- BabyCare Package - financial and flexible support for parents transitioning back to work.
- Need some wheels? Novated Lease options are available.
- Leave Options - We offer wellbeing leave and leave purchasing
- Invest in your future with the Employee Share Scheme
- Community giving day - spend one day volunteering with one of our partners

**Applications close 10th May 2024

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