Branch Supervisor

3 months ago

Osborne Park, Australia BlueScope Full time

BlueScope provides you with the opportunity to expand your knowledge, capabilities, and skills to contribute to our growth and transformation, always driven by Our Purpose - to **create and inspire smart solutions in steel, to strengthen our communities for the future**.

**The Opportunity**.

Come and discover the opportunity to join our Fielders business in our **Osborne Park WA** team as a **Branch Supervisor.** With a proud history starting in Adelaide, today Fielders manufactures and markets steel building products across Australia. We deliver customer-inspired outcomes that support architects, engineers, builders, installers and property owners in creating their vision.

This is a diverse role that will offer you variety each day, working face to face with our customers and supporting retail and warehouse functions. You will be provided training and given scope to showcase your skills in customer service and warehouse operations as you develop your career with an iconic Australian company.

We are looking for a self-motivated and quick thinker, who can adapt and coordinate multiple priorities at any given time.

**This is a Monday to Friday role, working a 38-hour week within the trading hours of 7:00am to 4:00pm.**

**What Will You Do?**

You will start your day by ensuring that our customers expectations are met in a timely and efficient manner. To achieve this, you will supervise a small team and provide hands-on support by:

- scheduling the teams’ hours to ensure suitable staff cover throughout the trading day
- attending to customers who visit the branch and addressing incoming inquiries
- managing customer orders by interacting with internal stakeholders to ensure we can meet our customer’s expectations
- follow up on quotations and inquiries to identify new sales opportunities
- providing timely communication to customers and internal stakeholders
- ensuring all processes are conducted safely by following the company’s safety practices

You will also provide support to the warehouse team, which may include unloading our incoming deliveries and loading customers’ vehicles in a safe manner.

**More About You**

Perhaps you are looking for something different in your career. You will demonstrate a strong customer focus and a commitment to providing excellent service to our customers as you advance in your career.

In addition, you will have:

- experience in supervising a small team
- effective relationship management and influencing capability.
- strong customer focus with the ability to resolve issues effectively and efficiently.
- computer competency with ability to learn the companies ERP system.
- experience in a warehouse or stores environment with a current Forklift Ticket preferable, or willingness to obtain Forklift Ticket.
- a strong commitment to safety and the wellbeing and care for others
- experience of building materials retail is advantageous

As we continue to go from strength to strength, each and every day, you have the opportunity to:

- ** create and deliver innovative solutions** that drive transformation in our business
- ** make an impact **that really does shape the world we live in
- ** keep growing** through continuous learning and development opportunities
- ** enjoy the sense of belonging **that comes from working with people who genuinely look out for one another

At BlueScope, you are our strength, and we don’t say that lightly. We want you to be successful, and to be safe. We offer work-life flexibility through our B-flex program and make sure our inclusive work environment welcomes people of all backgrounds. We’re passionate about driving our 5 sustainability outcomes that matter most to our communities, including action on climate and our 2050 net zero goal.

**Together we can make a world of difference.**
- Applications close Wednesday, 4th September 30th August 2024._

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