Aftermarket Account Manager

10 hours ago

Perth, Australia Caterpillar Full time

**Career Area**:Marketing / Sales / Product Support
**JOB PURPOSE**

To develop new and grow existing aftermarket business and manage Global Mining Accounts through the development of sound business relationships.

**JOB DUTIES**
- Accountable for Growing POPS and Integrated Procurement corporately with designated managed account portfolio.
- Accountable for executing key aftermarket initiatives (i.e. business cases, demand planning, contracts, connectivity) with business partners for designated accounts.
- Develop and maintain Managed Accounts Dashboard to track Aftermarket KPIs by account corporately.
- Work with Account Managers, ASRs, and Industry reps to identify and track Aftermarket KPIs by site.
- Facilitate and support consistent, equitable aftermarket commercial support
- Work with dealers to clarify and understand their CBI (cost build up index) for designated managed account portfolio.
- Develop and maintain effective internal partner relationships and relationships with managed account managers, dealers, and customers to achieve parts sales growth.
- Develop and execute managed account strategies and activities for named accounts including Individual Aftermarket Account Plans for designated accounts.
- Establish high-level relationships with business decision makers and identify business needs and problems.
- Develop and implement strategies for managed account customers as well as securing commitment of Caterpillar and Dealer resources to assure continued customer satisfaction.
- Act as a consultant to various departments within Caterpillar including, but not limited to, RISST Aftermarket Regional managers and personnel, parts pricing team, Mining Regional Field teams and the Mining Strategic Accounts regarding the direction and strategies for aftermarket with managed accounts.
- Act as the aftermarket lead for strategic accounts deal teams and Mining Managed Accounts Aftermarket Review Board.
- Travel in the field to understand customer fleet and critical requirements and develop aftermarket solutions and/or other types of program planning for managed accounts.
- Regularly visit to mine sites and corporate offices (foreign and domestic) to provide advice and counsel to managed account customers.
- Ensure account decision makers are fully exposed to features and benefits available from Caterpillar products, dealers, and marketing before finalizing purchasing decisions.
- Communicate effectively across product, industry, dealer and customer audiences to gain understanding and acceptance of ideas and recommendations.
- Work effectively with people from different backgrounds and cultures, internally and externally, with the appropriate influence and ability to resolve differences.
- Good human relations skills are required to develop a collaborative/cooperative work relationship with others inside and outside the business unit.
- Generally requires extensive travel to understand regional or worldwide business conditions.
- Manages the compliance of assignments and keeps up to date with new industry trends, changing technology and regulations affecting the competitive environment.
- Provide counsel and governance to regional teams on the construct and execution of customer specific agreements.

**BACKGROUND/EXPERIENCE**
- Requires a degree or equivalent experience with 10+ years of specific mining and aftermarket experience in order to gain recognition as a divisional and company expert.
- Should have broad business background, including commercial or technical field experience, specific long-term mining industry knowledge, parts pricing knowledge or experience, and excellent communication skills.
- The incumbent will either have had previous account management experience

Caterpillar is an Equal Opportunity Employer (EEO).

Not ready to apply? Submit your information to our Talent Network here.

  • Automotive Parts Roles

    4 weeks ago

    Perth, Australia Automotive Recruitment Australia Full time

    North, South, East, West - various roles available - Leading clients in the automotive parts industry - Job security and career growth Due to ongoing growth in the automotive parts and vehicle repair sector, our clients are constantly engaging us to find them **_top industry_** parts sales reps, BDM's, service managers, parts interpreters and technical...

  • Account Manager Repco

    10 hours ago

    Perth, Australia GPC Asia Pacific Full time

    **GPC** **is proud to be a winner of the 2021 AFR BOSS Best places to work award,** **taking out the #1 spot for Retail, hospitality, tourism and entertainment.** **Repco** is Australia's leader in Automotive Aftermarket Parts and has the most widely recognised brands in the market. Our brand stands for quality, expertise and knowledge. Every day we deliver...

  • Aftermarket Strategy Specialist

    2 days ago

    Perth, Western Australia Sandvik Group Full time

    About the RoleWe are seeking a Digital Solutions Architect to join our team at Sandvik Group. In this role, you will be responsible for shaping our digitalization strategy to enhance customer engagement and internal efficiency.You will grow uptake of Fleet Monitoring (My Sandvik Digital Solutions) and machine connectivity (My Sandvik), train and support...

  • Sales Rep

    11 hours ago

    Perth, Australia Automotive Recruitment Australia Full time

    Automotive Parts - Industry leader - Relationship Development role - Highly regarded organisation and products A long established, and highly regarded leader in their field, my client provides specialised mechanical related parts to their clients in the automotive aftermarket sector. Your motivation, drive to succeed and your commercial awareness are...

  • Account Manager

    4 weeks ago

    Perth, Australia BTP Full time

    BTP Group BTP is looking for an Account Manager based in our Hazelmere office, supporting our diverse WA client base. Can you maintain and expand relationships with existing clients, both directly and through support of the Business Development Managers? Do you have experience as first point of contact for all sales enquiries and able to build strong...

  • Account Manager

    4 weeks ago

    Perth, Australia BTP Full time

    **BTP** is looking for an **Account Manager** based in our **Hazelmere **office, supporting our diverse WA client base. Can you maintain and expand relationships with existing clients, both directly and through support of the Business Development Managers? Do you have experience as first point of contact for all sales enquiries and able to build strong...

  • Account Manager

    4 weeks ago

    Perth, Australia Barminco Full time

    **BTP** is looking for an **Account Manager** based in our **Hazelmere **office, supporting our diverse WA client base. Can you maintain and expand relationships with existing clients, both directly and through support of the Business Development Managers? Do you have experience as first point of contact for all sales enquiries and able to build strong...

  • Account Manager

    10 hours ago

    Perth, Australia GPC Asia Pacific Full time

    **About Us**: **NAPA Auto Parts** is Australia and New Zealand's largest and newest name in automotive aftermarket parts. We're on an exciting journey to revolutionise the Australian automotive aftermarket sector - and we're accelerating! Our vast national network delivers solutions in: Trade, Industrial, wholesale and mining and is proudly supported by 90...

  • Crop And Livestock Manager

    1 week ago

    Perth, Western Australia Farm Manager SA Full time

    Crop and Livestock Manager - Western Australia - Farm Manager SA Farm Manager SA is a pioneering organization dedicated to innovative farming techniques and responsible resource management.Job Summary: We are searching for a highly skilled Crop and Livestock Management Specialist to spearhead our farm operations and contribute to the company's success...

  • Account Management Executive

    9 hours ago

    Perth, Western Australia NAPA Asia Pacific Full time

    About NAPA Asia PacificWe are a leading provider of automotive aftermarket parts in Australia and New Zealand, with a vast network of branches and partners. Our company is committed to providing exceptional customer service and supporting the growth of our customers' businesses. We offer a wide range of products and services, including tools of trade, sales...

  • Crop Management Professional

    1 week ago

    Perth, Western Australia Farm Manager SA Full time

    Crop Management Professional - Western Australia - Farm Manager SA Farm Manager SA Western Australia 4 days ago Job title: Agricultural Operations Manager Description Crop and Livestock Management Position We are seeking an experienced Crop and Livestock Management Specialist to lead our farm operations and drive business growth at Farm Manager SA in Western...

  • Management Accountant

    1 day ago

    Perth, Western Australia Mars Recruitment Full time

    This role presents a challenging and rewarding opportunity for a part-qualified CA Accountant to progress their career in accounting and develop their skills in a dynamic and collaborative environment.Mars Recruitment's Finance team is seeking a motivated and emerging Assistant Accountant to join their team. In this role, you will be responsible for...

  • Accounting Manager

    5 days ago

    Perth, Western Australia Batteries And Gadgets Full time

    Our company is looking for a highly skilled Accounting Manager to join our team. As a key member of the finance department, you will play a crucial role in managing accounts receivable, accounts payable, bank reconciliations, credit processes, employee and vendor expenses, email management across all entities, and oversee claims.Key Responsibilities:Manage...

  • Account Manager

    3 weeks ago

    Perth, Australia Bentley Systems Full time

    Seequent (A Bentley Systems Subsurface company) builds world-leading subsurface software, helping create a better understanding of the earth to ensure a better world for all. We are constantly evolving at the forefront of technology to transform how geo-professionals work, eliminating barriers to understanding by connecting software, teams, and the tools...

  • Automotive Sales Business Development Manager

    9 hours ago

    Perth, Western Australia NAPA Asia Pacific Full time

    About UsNAPA Auto Parts is Australia and New Zealand's largest and newest name in automotive aftermarket parts. We have a vast national network delivering solutions in trade, industrial, wholesale, and mining sectors. Our company is proudly supported by 100 years of industry expertise.About The OpportunityThis fantastic opportunity exists as a Customer...

  • Account Manager

    4 weeks ago

    Perth, Australia NES Fircroft Full time

    Posted: 30/10/2024 - 90,000 - 100,000 AUD + super + bonus- Perth, Australia- Permanent**Key Accounts with NES Fircroft in Perth!** **NES Fircroft is seeking a results-driven Account Manager to manage 1-2 key client accounts in the Oilfield Services sector, based in Perth. This is a great opportunity to build lasting client relationships, drive business...

  • Accounts Manager

    4 weeks ago

    Perth, Australia Mincka Engineering Full time

    The purpose of the Accounts Manager position at Mincka Engineering is to oversee the daily operations of the accounting department, ensuring accurate and timely financial reporting, including accounts payable, receivable, payroll, and bank reconciliations. The role focuses on managing budgets, preparing forecasts, and conducting variance analyses to align...

  • Account Manager

    7 days ago

    Perth, Australia Katalyst Data Management Full time

    Join the dynamic and collaborative team at Katalyst Data Management (KDM)! KDM is seeking an experienced _ - Account Manager with great communications skills who is comfortable working with mínimal supervision. This is an _ - will bring a strong knowledge of subsurface data management._ - **Located in Balcatta, WA 6021**: - **Nominally 8:30 a.m. - 5:00...

  • Account Manager

    2 days ago

    Perth, Western Australia WOW Recruitment Full time

    We are seeking a highly motivated and experienced Key Account Manager to join our team at WOW Recruitment. The successful candidate will be responsible for designing and implementing strategic account plans tailored for key civil construction clients.Foster and maintain robust relationships with key decision-makers in targeted accounts. Develop new business...

  • Account Manager

    4 weeks ago

    Perth, Australia Telstra Full time

    Employment Type Permanent Closing Date 3 Oct 2024 11:59pm Job Title Account Manager Job Summary Job Description Connect with Telstra We’re all about helping our customers connect faster, better and smarter. And that’s where you come in, to help us realise our purpose to build a connected future so everyone can thrive. Focus of the Role As an...