Operations Management Leader, Field Service
3 weeks ago
Would you like to take this opportunity to influence the industry towards a more responsible use of the world’s natural resources?
At Metso Outotec you will join a supportive and inclusive network of colleagues from around the world. There will always be a chance for you to learn and try something new.
This is your invitation to rise above what was possible yesterday.
**Job posting end date**: 04/16/2023
Field Service Product Group is globally responsible for the Field Services business in close collaboration with the Market Areas. We want to be a leader in safety and recognized as a premium provider by our customers. That comes with having a highly engaged Field Service workforce that delivers profitable growth.
We are seeking a motivated, results-oriented Operations Management Leader, Field Service who is a strong collaborator and leader. The person has a proven track record of working effectively with multiple stakeholders in a matrix organization and has also adequate technical knowledge. The Director’s main responsibility is to drive Field Services operational efficiency and profitability. The position is permanent.
Key Accountabilities and Responsibilities
- Lead Market Areas through coaching and influencing
- Drive profitability and selectively growth
- Drive operational efficiency and capacity management
- Drive inhouse vs outsource planning together with market areas and sourcing
- Responsible for operative target setting with individual Market Areas
- Ensure transparent tools for Field service managers
- Ensure training and deployment of globally defined field service processes and tools and drive process definition work
- Lead change management initiatives for field services
- Promote a proactive safety culture.
**Qualifications**:
- Strong understanding of the field service business.
- Multiple years of related experience in field service or a deep understanding of the business in mining or a similar industry.
- Experience in leading multicultural teams in a matrix organization.
- Degree in engineering, business, or related discipline preferred.
- Customer-oriented mindset with an understanding of customer needs & operations.
- Commercial acumen.
- Strong influencer and continuous improvement mindset.
Additional information
Metso Outotec is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. By improving our customers’ energy and water efficiency, increasing their productivity, and reducing environmental risks with our product and process expertise, we are the partner for positive change. Metso Outotec is committed to limiting global warming to 1.5°C with Science Based Targets.
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