Operations Manager

2 weeks ago


Ultimo, Australia Harry's Café De Wheels Full time

**Harry’s Café de Wheels, Sydney’s iconic take away store, is searching for an energetic and reliable Operations Manager.**

**Be part of an iconic legacy brand that’s been serving customers for over 80+ years with a rewarding role that truly drives the success of the company.**

**We are looking for an enthusiastic, organised and outgoing individual to fill the role of Operations Manager, the main focus area being Store Operations for all 15+ Stores in our ever-growing Franchise System (including Company Owned Stores)**, **and reporting directly to the CEO and COO.**

Harry’s Café de Wheels has proudly served customers for over 80 years, with the likes of Frank Sinatra, Sir Elton John and Prince Harry having been some of the many to sink their teeth into our iconic ‘Tiger’ pie. It all began with Harry “Tiger” Edwards, who’s frustrations in finding a good late-night snack, led him to open a caravan café near the front gates of Woolloomooloo naval dockyard in Sydney, Australia.

He named it ‘Harry’s Café de Wheels’ - a rather bold gesture at the time to the local city council whose laws required him to move the caravan a minimum of 12 inches a day. His courage, and proven skills as a boxer, earned himself the nickname “Tiger” - a name passed down to his iconic pie - which is still served in its original location in Woolloomooloo, alongside a growing number of outlets across the globe including a growing fleet of caravan cafés (that move a "little” more than 12 inches a day).

**What we offer**
- Competitive salary + car allowance + company car
- Full time position
- Training within experienced & friendly team
- Weekday roster - Flexible working hours - weekend work may be required
- Staff discount across all Harry’s Café de Wheels stores

**Key Responsibilities**
- Work closely with our Franchisees to ensure they achieve brand standards and marketing goals, while assisting to improve and grow their businesses
- Be the first point of contact for Franchisees, Store Managers and Suppliers
- Provide guidance on effective management to franchisees and store managers, including general operations, training staff, rostering, ordering and more
- Maintaining and updating relevant platforms related to store operations
- Assisting and managing the establishment of new stores
- Working closely with marketing, franchising and admin teams to meet company objectives

**To be successful in this role, you will need**:

- 3+ years of experience in multisite QSR chain & QSR Store Manager experience
- A "we can get this done” attitude with an ability to work in a fast-paced environment with a proactive nature
- Strong organisational and leadership skills with a willingness to enforce, as well as establish, company processes, procedures and standards
- Digitally savvy e.g. knowledge of Microsoft Office suite of programs, Google Suite (appsheet, calendars, gmail, forms, etc.), Lightspeed POS, Deputy, etc.
- Willingness to travel regularly with a valid driver’s license
- Ability and willingness to work autonomously and as part of a team
- FSS Certification and/or knowledge of key principles
- Product costing / recipe builds would be a bonus
- Financial acumen (i.e. P&L, BS, etc.) as well as Xero Accounting System experience would be a bonus
- Project Management / Store Fit Out Coordination/Establishment would be a bonus
- Market and industry data analysis and strategic thinking would be a bonus

Only considered applicants will be contacted and interviewed starting the first week of January.

**Job Types**: Full-time, Permanent

**Salary**: $80,000.00 - $100,000.00 per year

**Benefits**:

- Company car
- Employee discount

Schedule:

- 8 hour shift
- Weekend availability

Ability to commute/relocate:

- Ultimo, NSW: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (preferred)


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