Patient Services Officer

1 week ago

Sydney, Australia GenesisCare Full time

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.
- Do your life’s best work
- We are looking for a professional and empathetic Medical Receptionist to support our St. Vincent's clinic in Darlinghurst, NSW on a permanent full-time basis Monday to Friday.
- Successful applicants must be prepared to work in a fast paced and multi-skilled area of healthcare, have a strong focus on patient needs and be able to develop strong working relationships with doctors and allied health professionals.
- What you’ll do:
- Ensure that the centre is ready for business, booking and confirming patients' appointments-
- Maintaining the diary and ensuring that all relevant paperwork and administrative processes are completed for appointments-
- Receive and organise referrals of patients & promptly take relevant action-
- Ensure all systems are used effectively to administer bookings-
- Promote a positive image of the company and foster good community relations-
- Have a working knowledge of the range of products and services offered to patients and inform and educate patients about our products and services whenever appropriate-
- Receive payments for products and services-
- Maintain patient records- Who you are:
- Administration experience in a busy customer focussed environment, either independently or as part of a team, preferably within healthcare-
- Experience in a customer facing role, preferably with both patients and medical practitioners-
- Experience with Medicare and private health insurance payment systems, or suitable equivalent-
- Experience in working with electronic record management system, preferably in healthcare-
- Proven administrative, organisational and time management skills-
- Strong attention to detail and ability to detect errors and quickly make corrections-
- High level communication skills, and resilience under pressure-
- Strong computer literacy and ability to learn new systems-
- Clear customer service orientationWhat’s in it for you (tailor by geography)- Own your development, learn every day and be part of GenesisCare’s rapid growth- Internal career development opportunities globally in USA, UK, Spain & AU- Thriving close-knit culture and communities and supportive environment with encouragement to live your highest potential- Ongoing opportunities for professional development to keep up to date with current clinical practices in a rapidly developing global organisation- A rewarding purpose-led organisation that provides positive outcomes to patients everyday- The opportunity to work for one of the most influential healthcare providers pioneering the way forward in innovation for cancer treatments & heart disease- Fast paced, high performing & agile working culture with lots of change due to our rapid growth- All employees and their family members have access to free confidential support that is completely external to GenesisCare including financial, nutritional and wellbeing coaching, legal advice & counselling- Learn and grow with our award-winning development programs- Free access to thousands of LinkedIn training courses

Who we are:
We are 6000+ highly trained healthcare professionals and support staff across the United States, Australia, the U.K, Spain and China, designing cancer and heart disease treatments to help patients achieve the best possible life outcomes.

Global care

Across the world, we have more than 580+ centres to help us bring the right care to our patients. Every year our team sees more than 1.4 million patients globally across our Oncology, Cardiology & Sleep Medicine Centres.

People centricity is at the heart of what we do and we pride ourselves on making our people a priority, whether that be a patient or an employee. We aim to build culture of ‘care’ that is patient focused, and performance driven. Our people promise is “do your life’s best work, by always growing, having a profound human impact and making great things happen together.” If you’d like to truly make a difference, join us at GenesisCare
- Covid-19:_

In line with the Public Health Order, all GenesisCare employees are required to be vaccinated for COVID-19. To be eligible for consideration to perform work for GenesisCare, all recruits must provide evidence against COVID-19 and comply with the requirements of the Public Health Order prior to appointment

GenesisCare is an Equal Opportunity Employer.

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