Student Support Officer

4 days ago


Parramatta, Australia Australis institute of Technology & Education Full time

Australis Institute of Technology and Education (AITE) is a CRICOS Registered Training Organisation (RTO) (CRICOS code: 03173K) established in year 2010. We make every effort to provide a quality education to those wishing to pursue careers in the fields of business and accounting fields. We offer quality certificate and diploma programs that integrate general education, professional skills, and career focused education empowering you to develop and achieve your personal and career potentials.

We currently have 3 campuses located in Parramatta (Sydney), Gold Coast and Cairns.

We are currently looking for experienced Student Support Services member to work with our team to provide maximum services to our students.

Position Requirements:

- Provide a ‘first point of contact’ that will advise and link students to the most appropriate department and support service
- Develop, liaise and work collaboratively with internal and external departments to develop strategies and processes to support students
- Monitor progress and maintain confidential student case notes, records and communication logs
- Monitor, Co-ordinate and adhere to the compliance requirements of the relevant legislation
- Record student attendance records
- Record assessment outcomes
- Monitoring of academic progression
- Provide counselling to the student on their academic matters
- Creating intervention strategies
- Download reports as required from the student management system and distribute to relevant stakeholders
- Assist with course enquiries
- Ensure adherence to operational policies, objectives and business plans.

To be successful in this role, you will have:

- Previous experience working with International students in colleges/universities or international student agencies
- Excellent verbal and written communication skills (English)
- Good time management skills
- Multitasking skills
- High attention to detail

**Job Type**: Part Time

5 days a week 7.5 hours/ day

**Salary**: $20.00 - $24.00 per hour

**Job Types**: Full-time, Part-time

**Salary**: $20.00 - $24.00 per hour

Schedule:

- 8 hour shift
- Morning shift

Ability to commute/relocate:

- Parramatta NSW 2150: Reliably commute or planning to relocate before starting work (required)



  • Parramatta, Australia Chambers School of Business Full time

    Student Support Officer (CRICOS RTO) & IT Professional **Qualifications**: - Microsoft Office: 06 Months to 1 year (preferred) - Administration: 1 year (preferred) - **Student Support Officer**:The Student Services officer will be responsible for the following: * - Updating student register and student management system. - Following up on all queries with...


  • Parramatta, Australia Richmond School of Business Pty Ltd Full time

    **About Us** Richmond School of Business (RSB) is an Australian Government-approved educational institute. RSB has been providing life-changing education since its inception. RSB management has been continuously evolving its approach to meet learners’ needs by offering industry-relevant, courses in a flexible, accessible, and affordable manner that...


  • Parramatta, Australia Richmond School of Business Pty Ltd Full time

    **About Us** Richmond School of Business has been providing life changing education. We’ve been continuously evolving our approach to meet the needs of our learners by offering flexible, accessible and affordable courses that support our students on their way to reaching their personal and career goals. As a **Student Support Officer**, you’ll be the...


  • Parramatta, Australia UP Education Full time

    **Who are we?** The Australian Institute of Professional Counsellors is a private Registered Training Organisation and private provider of Higher Education specialising in the delivery of external education programs in counselling, community services, financial counselling, youth work, relationship counselling and various business courses. AIPC and our...


  • Parramatta, Australia Australis institute of Technology & Education Full time

    Australis Institute of Technology and Education (AITE) is a CRICOS Registered Training Organisation (RTO) (CRICOS code: 03173K) established in year 2010. We make every effort to provide a quality education to those wishing to pursue careers in the fields of business and accounting fields. We offer quality certificate and diploma programs that integrate...


  • Parramatta, Australia Australis institute of Technology & Education Full time

    Australis Institute of Technology and Education (AITE) is a CRICOS Registered Training Organisation (RTO) (CRICOS code: 03173K) established in year 2010. We make every effort to provide a quality education to those wishing to pursue careers in the fields of business and accounting fields. We offer quality certificate and diploma programs that integrate...


  • Parramatta, Australia Parramatta City Council Full time

    2 x Opportunities available within Social/Cultural or Environment/Social Portfolios - Part Time | 3 days | Excellent Employee Benefits **Student Project Officer x 2 Positions** The City of Parramatta is experiencing unprecedented change and transformation, presenting Council, its partners and the community a once in a lifetime opportunity to shape the...


  • Parramatta, Australia Parramatta City Council Full time

    Participate in project teams that contribute to complex and diverse development projects! - Temporary Part Time | 12 Month Contract The City of Parramatta is going through unprecedented change and transformation as it becomes Sydney’s Central City. The intensity of growth and investment in City of Parramatta means that Council, their partners, and...


  • Parramatta, Australia Parramatta City Council Full time

    3 x Opportunities available within Economic Cultural, Social/Cultural or Environment/Social Portfolios - Part Time | 3 days | Excellent Employee Benefits The City of Parramatta is experiencing unprecedented change and transformation, presenting Council, its partners and the community a once in a lifetime opportunity to shape the future of Sydney’s Central...


  • Parramatta, Australia Parramatta City Council Full time

    3 x Opportunities available within Economic Cultural, Social/Cultural or Environment/Social Portfolios - Part Time | 3 days | Excellent Employee Benefits The City of Parramatta is experiencing unprecedented change and transformation, presenting Council, its partners and the community a once in a lifetime opportunity to shape the future of Sydney’s Central...


  • Parramatta, Australia Blue Bay College Full time

    **Responsibilities** - Be the first point of contact for students, staff or visitors to Blue Bay College campus; - Attend to phone or in-person roster reception inquiries, records and pass messages accurately; - Monitor student welfare and well-being through review of records (attendance, academic results, etc) and identify students who may be at risk; -...


  • Parramatta, Australia Southern Cross Institute Full time

    **Position Summary** **Key Responsibilities** - Advise students on selected course requirements; - Provide assistance to students with academic enquiries - course structure /unit offerings etc; - Coordinate the preparation of student letter of offer for completion; references and immigration purposes; - Manage the co-ordination of mid-semester and final...


  • Parramatta, Australia Southern Cross Institute Full time

    **Position Summary** The position of Student Support Manager at Southern Cross Institute (SCI) is responsible to provide academic administration support to current students and the academic staff. As part of the academic and student support team, this position reports to the Dean. The aim of this position is to have particular focus on the academic part of...


  • Parramatta, Australia Parramatta City Council Full time

    Gain Experience in a Range of Strategic Projects - Multiple Roles | Learning and Development Opportunities This position will be available for up to four (4) students to share two full time, temporary roles over the next 12 months. Each role will be 2-3 days per week within Council’s Environment and Sustainability Unit. **Student Project Officer -...

  • Student Counsellor

    4 weeks ago


    Parramatta, Australia Australian Training & Qualification College Full time

    Australia Training and Qualification College (ATQ College, ATQC) is seeking a compassionate and dedicated **Student Counsellor**to join their dynamic team. This full-time role will commence in four weeks, offering an exciting opportunity to contribute to the well-being and success of our diverse students. As a Student Counsellor, you will work closely with...

  • School Support Officer

    4 months ago


    Parramatta, Australia Catholic Diocese of Parramatta Full time

    At any given time, we may have a variety of primary, secondary and specialist teaching roles available across our 80 schools as well as non-teaching positions in schools and our central office that support the delivery of innovative learning and teaching to around 43,500 students. Our aim is to ensure our schools are the first choice for families, students...


  • Parramatta, Australia Edu-Kingdom College Full time

    **Edu-Kingdom College** is currently looking for a new **Reception / Admin Assistant** to join the team in a positive work-place environment. You will be responsible for providing support for our students and families and will be the first point of contact for all our new clients. You will be responsible for a variety of different tasks to ensure our College...


  • Parramatta, Australia Southern Cross Institute Full time

    **Position Summary** The Library & Learning Support Officer at Southern Cross Institute (SCI) plays a crucial role in supporting the Institute’s library operations and delivering information services. This position is integral to the academic and student support team and reports directly to the Library & Learning Support Manager. The Library & Learning...


  • Parramatta, Australia Parramatta City Council Full time

    Provide business and administrative support within a team environment - Health & Wellbeing programs and generous leave provisions available The City of Parramatta is going through unprecedented change and transformation as it becomes Sydney’s Central City. The intensity of growth and investment in City of Parramatta means that Council, their partners, and...


  • Parramatta, Australia Uniting Full time

    **Full-time | Permanent | Parramatta CBD** **Hybrid work model: 3 days in office, 2 days from home after settling-in period** Are you passionate about shaping the next generation of talent? Do you thrive on creating programs that drive participation and deliver meaningful outcomes? Join Uniting as our **Student Placements Specialist**, where you’ll...