Claims Administration Officer

3 weeks ago


Canberra, Australia ACT Government Full time

Do you have experience in delivering exceptional administrative functions in private or public sector environments? Do you have excellent customer service skills and find you thrive in an exciting, dynamic and fast-paced environment? Do you have strong interpersonal skills and enjoy a challenge? Then this may well be the perfect job for you

The ACT Insurance Authority is looking for an enthusiastic, positive and motivated individual who has a passion for organisation and attention to detail, to assist with achieving positive claims outcomes and broader organisational objectives to join us as an Claims Administration Officer on a permanent basis.

Reporting to the Senior Claims Officer, the Claims Administration Officer is responsible registration of claims, payment of invoices and other general administrative tasks to support the smooth operation of a busy team. We are looking for an individual who excels at exercising attention to detail and demonstrating the ability to meet deadlines, communicating clearly and working closely with claims officers to achieve shared goals. This role requires an individual who is excited to be apart of a team that values diversity and practices inclusiveness in line with the ACT Public Service values.

The ACT Public Service supports workforce diversity and is committed to creating an inclusive workplace. As part of this commitment, Aboriginal and Torres Strait Islander peoples, people with disability, culturally and linguistically diverse people and those who identify as LGBTIQ+ are encouraged to apply. Hear about CMTEDD from some of our staff.

**Notes**: An order of merit will be established from this selection process and may be used to fill future identical vacancies over the next 12 months. This position will be moving to a new workplace designed for activity-based working (ABW). Under ABW arrangements, officers will not have a designated workstation/desk.


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