Credit Controller

2 months ago

Richmond, Australia Dutton Group Full time

Managing a debtor's ledger to ensure that invoices are collected within terms.
- Management and collection of payments from customers.
- Complete the administration and tracking of the money owed to the company and reporting on the same.
- Evaluate the financial stability and creditworthiness of customers through credit checks, financial statements, bank statements, and other relevant information.
- Manage cross functional initiatives to effectively manage credit risk, prioritising high value risk assessments.
- Ensure internal controls are adhered to obtain satisfactory audit, designed to assess current processes, on-going projects in terms of strategic alignment, associated risks and dependencies.
- Address customer inquiries related to billing and payments.
- Implement effective strategies to collect outstanding debts while maintaining positive customer relationships.
- Negotiate payment plans or settlements with delinquent accounts, if necessary.
- Monitor and record payments received, ensuring accuracy of information.
- Prepare regular reports on accounts receivable status, including aging reports and collection activity summaries.
- Collaborate with other departments (Sales managers, BM’s & Finance) to resolve payment disputes and improve collection processes.
- Continuously seek ways to improve the efficiency and effectiveness of the accounts receivable and collections processes.

**Qualifications**:

- Sound credit and financial analysis skills.
- Proven ability to operate efficiently within a team environment and build lasting relationships externally and internally within the Group.
- Advanced communication, influencing and negotiation skills.
- Strong problem-solving skills to effectively analyse and interpret financial data into meaningful insights (i.e. attention to detail).
- Strong continuous improvement mindset: ability and desire to drive optimal outcomes.
- Excellent relationship builder and ability to balance risk, and commercial outcome.
- Customer Service mindset with the strong desire to provide the best experience for internal and external customers.
- 2 years’ experience in the field of Credit management or a similar position is preferred.
- PPSR or Security registration experience an advantage.
- Bachelor’s degree with a major in accounting, finance, or business administration would be desirable.

**Additional Information**:
**The Perks**
- A culture of smart, engaged and values driven people.
- Access to fully funded Employee Assistance Program.
- Celebration birthday day off as paid leave.
- Plenty of autonomy and opportunity to grow.
- Fun and inclusive staff events and celebrations.

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