Security & Services Manager

4 weeks ago


Melbourne, Australia Swinburne University of Technology Full time

As the Security and Services Manager, you will be responsible for providing customer focused, cost-effective security, parking, fleet, and mail centre services including leading and overseeing the day-to-day management of the large-scale security services contract and other services within Facility Management relating to parking, fleet, and the mail centre.

This position is required to establish effective relationships with key internal and external stakeholders, including Swinburne staff, contractors, and external authorities; and to develop networks to achieve the best services that supports the University's operational, compliance and

**About You**
To be suitable for this role you will need to have experience in the below key accountabilities:

- Proactively manage the following services: security, parking, fleet, and mail centre management to ensure KPI’s are being set, measured, and reported, contract meetings are held, and contract terms are being either met or exceeded.
- Oversee the recruitment, training and development of security team members and attend interviews to screen new security staff to ensure quality.
- Provide comprehensive reporting on the contracts' progress and performance for management including written proposals and reports for action where areas of concern are identified.
- Manage the day-to-day operational security, parking, fleet, and mail centre services including the University’s Control Room.
- Assist the Associate Director to develop and maintain a comprehensive suite of Swinburne security, parking, fleet and mail centre policies and procedures in relation to day-to-day operations.
- Work with key members of the Swinburne Incident Management Team and the Crisis Management Team, enhance the Security Strategy for the University
- Optimise frameworks, procedures, and efficiencies relevant to this role and see through to implementation.

**Qualifications**
- A relevant tertiary qualification in business, or security
- Current Crowd Control and Security Guard License including current Level 2 First aid Certificate
- Extensive experience in managing staff and of contractors in a busy environment on a campus or in a similar large multi-site organisation.

**About Swinburne University of Technology**
Swinburne Horizon 2025 draws upon our understanding of future challenges. With this new strategic plan, we choose to build Swinburne as the prototype of a new and different university - one that is truly of Technology, of Innovation and of Entrepreneurship, and proud of it. We are committed to a differentiated university proposition in education and research, so that:

- Every Swinburne learner gets a work experience
- Every Swinburne graduate gets a job
- Every Swinburne partner gets a tech solution
- Swinburne is the prototype of global best practice

The achievement of our 2025 moon shots depends on our capacity to work collectively, always, as One Swinburne.

**To Apply**
Please submit your CV and cover letter addressing your suitability for this position.

To review the Position Description and to apply, please scroll down to the bottom of the page.

If you are viewing this advert from an external site, please click
**‘apply’** and you will be redirected to Swinburne’s Jobs website to access the Position Description at the bottom of the page.

**Applications Close: (Sunday, March 12th, 2023 at 5pm)**

Swinburne offers flexible working options, leave and parenting/carer policies to support work life balance.

**Equity and Diversity**
Swinburne is a large and culturally diverse organisation and we are proud of our commitment to equity, diversity and inclusion through key initiatives. For further information on all our initiatives visit our Equity & Diversity website.

We welcome and encourage applicants from diverse backgrounds to apply.

**Aboriginal and Torres Strait Islander Applicants**
- We are a 2023 Circle Back Initiative Employer - we commit to respond to every applicant_

LI-SW


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