Automotive Warranty Administrator

3 days ago


Footscray, Australia Superior People Recruitment Full time

To meet the needs of our thriving business, this dealership Motor Group is now looking to appoint a suitably experienced Warranty administrator to assist across a number of its brands and busy Service Workshop.

This full-time position, is suited to individuals with previous dealership** **warranty claims experience who are seeking to work in a busy environment.

**Key responsibilities will include**:

- Determining validity of warranty claims
- Processing and submitting warranty claims and repair orders
- Liaising with manufacturers on vehicle warranty, parts warranty, and policy claim entitlements
- Reconciliation of warranty ledgers
- Maintain storage, forwarding and disposal of replaced warranty vehicle parts
- Ensuring warranty claims completed in accordance with manufacturer and dealership warranty policies and guidelines
- Facilitating all warranty related issues including working with vendors and manufacturers to receive replacement vehicle parts
- Effectively liaising with our workshop staff to ensure we provide the best service to our customers

**Ideally you will have**:

- Previous warranty claims management experience
- An understanding of automotive parts and vehicles
- Strong interpersonal and communication skills
- Experience using Pentana / ERAPOWER highly desirable
- Attention to detail and the ability to follow processes
- Effective conflict resolution skills
- Sound organisational skills
- A focus on providing excellent customer service

A competitive remuneration package, including salary and commissions, will be negotiated with the right applicant.

If you have the relevant experience and the desire to be part of the best dealership group in Melbourne, please forward your resume

melbourneemploymentagencies

melbournerecruitmentagencies

**_ Superior People Recruitment are a leading Melbourne Employment Agency._


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