Customer Service Specialist
1 month ago
Are you a customer focused person who loves customer service?then keep reading.. you may be the star we are looking for. _
**Who are we?**
IPF Digital is a FinTech owned by IPF Group, trading as Credit24, providing consumer loans. Our mission is to make life easier by offering simple and personalised financial solutions to everyday Australians.
At IPF Digital, our future is engrained in building a better world through financial inclusion. In effect, that is our purpose. We’re always on the hunt for great people to help us achieve our purpose.
You'll be joining a team of high energy and passionate people, who pride ourselves on how we work together as a team. We also truly believe in the importance of delivering great experiences for our customers, so we keep them at the forefront of everything we do.
At IPF Digital, we embrace the pursuit of ensuring a great work life balance for all. We work hard, however we acknowledge the importance of flexibility and balancing our internal & external priorities. We also practise a culture of consistently reflecting and celebrating our wins and achievements with one another.
**The role**
We are on the look out for two customer service superstars across the following departments:
**_Hardship Team_** - manage and respond to vulnerable customers experiencing financial or personal hardship.
Both roles require impeccable customer service
- Please note: Our loans department work 2 weekend shifts per month on a rotating roster._
**IPF Digital take a hybrid approach to working and have a split between the office (located in Redfern) and a home work environment.**
**Requirements**:
Here’s what experience we need from you:
- Minimum 1-2 years customer service experience in any industry
- Strong problem solving and decision-making skills
- Keen eye for attention to detail
- A numbers wizz/analytical skills
- Experience using computer systems
**What we can offer you**
- Hybrid working model - with flexible work from home arrangements
- Parental Leave
- Wellness Allowance
- Loyalty Leave ️
- Global exposure
- Office weekly lunches
- Snack bar
- Friday happy fridge
- Various team building events ️
- A true people first and family culture
- Employee assistance program ️
- Development opportunities
**Sound good?**
If your answer is yes, please send us a brief cover letter outlining your experience and your CV.
- IPF Digital Australia is an Equal Opportunity Employer and we value diversity and inclusion in the workplace. We seek to recruit, develop and retain the most talented people from diverse cultures, perspectives, skills and experiences within our workforce. All employment will be based on merit, competence, performance and business needs._
-
Customer Service Specialist
1 week ago
Redfern, Australia IPF Digital Full timeAre you a customer focused person who loves customer service?then keep reading.. you may be the star we are looking for. _ **Who are we?** IPF Digital is a FinTech owned by IPF Group, trading as Credit24, providing consumer loans. Our mission is to make life easier by offering simple and personalised financial solutions to everyday Australians. At IPF...
-
Customer Implementation Specialist
2 weeks ago
Redfern, Australia OneStop Full time**Why choose OneStop?** Established in Sydney in 2002, OneStop has grown to support organisations across the globe, connecting people, goods & technology. Our mission is to deliver seamless, secure, real-time data fuelled connections that power the logistics of delivery. We strive to modernise the movement of goods, and provide supply chain participants the...
-
Customer Implementation Specialist
2 days ago
Redfern, Australia 1-Stop Connections Pty Ltd Full time**Why choose OneStop?** Established in Sydney in 2002, OneStop has grown to support organisations across the globe, connecting people, goods & technology. Our mission is to deliver seamless, secure, real-time data fuelled connections that power the logistics of delivery. We strive to modernise the movement of goods, and provide supply chain participants the...
-
Youth Services Specialist
2 days ago
Redfern, Australia The Salvation Army Full timeNumber of Positions Available: 1 - Start your career with The Salvation Army today! - We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies. - ABOUT US - The Salvation Army is one of Australia’s...
-
Collections Specialist
2 weeks ago
Redfern, Australia IPF Digital Full timeAre you a Collections Specialist or want to become one_ _then keep reading, you may be the new team member we are looking for._ _ **Who are we?** IPF Digital Australia (trading as Credit24), is part of a global market-leading consumer lending business, IPF Group. With operations also in Europe and Mexico; we thrive to build a better world through financial...
-
Customer Care Specialist
6 days ago
Redfern, Australia IPF Digital Full timeAre you a customer focused person who loves customer service?then keep reading.. you may be the star we are looking for. _ **Who are we?** IPF Digital is a FinTech owned by IPF Group, trading as Credit24, providing consumer loans. Our mission is to make life easier by offering simple and personalised financial solutions to everyday Australians. At IPF...
-
Customer Service Leader
2 months ago
Redfern, Australia Original&Mineral Full time**CUSTOMER SERVICE LEADER** As Customer Service Leader, the purpose of this role is to provide exceptional customer service and support sales by providing product and service information and resolving product and service problems. You will be responsible for delivering value throughout the customer life cycle, leading the Customer Service team and...
-
Admin/customer Service
3 days ago
Redfern, Australia Andersen's Bindery Full timeAdmin/Customer Service We are looking for someone to join our friendly team. If you are a good comunicator, organised and like variety this could be the job for you. Andersen’s Bindery is a small family run business and all staff are required to multi-task fulfilling more than one roll. The Admin/Customer Service position is extremely varied and...
-
Customer Service Coordinator
7 days ago
Redfern, Australia UniLodge Full timeFull Time opportunity - Join our new team at **_Y Suites - Gibbons Street, Redfern._**: - Grow your Career with UniLodge UniLodge is the leading provider of student accommodation in Australia and New Zealand. We have a growing portfolio of over 110 properties, encompassing over 35,000+ managed beds; and a team of over 1000 employed staff across our...
-
Customer Service Coordinator
1 month ago
Redfern, Australia UniLodge Australia Pty Ltd Full timePermanent Full-Time opportunity to work at our new property located in Redfern, NSW - Cultivate an outstanding resident experience and contribute to our vibrant culture! - Realistic opportunities for career progression. **WHY UNILODGE** UniLodge specialise in student accommodation and have been an industry market leader since 1996. The UniLodge Group...
-
Customer Service Event Staff
2 months ago
Redfern, Australia Australian Concert and Entertainment Security (ACES) Full timeACESGroup is the leading provider of Event and Security Personnel in NSW. We are an established, respected, and reputable business with more than 35 years’ experience in customer service staffing and over 20 years in public domain precincts. We build successful teams who play a valuable role in keeping the community safe in Sydney’s best...
-
Retail Customer Service Officer
2 weeks ago
Redfern, Australia Australia Post Full timeGeneral information - Name - Retail Customer Service Officer - Ref # - 12346619 - Suburb - Redfern - State - NSW - State - New South Wales - Job Category - Base Grade - Work Type - Permanent Part Time - Weekly Hours - 25 - Description & Requirements - **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles...
-
Retail Customer Service Officer
1 week ago
Redfern, Australia Australia Post Full timeGeneral information - Name - Retail Customer Service Officer - Site / Location - Australia Post, Cleveland Street - Ref # - 12349358 - Opening Date - 29-Aug-2023 - Suburb - Redfern - City - Redfern - State - New South Wales - Entity - Australia Post - Work Type - Permanent Full Time - Description & Requirements - **Help us deliver like never before** -...
-
Retail Customer Service Officer
1 week ago
Redfern, Australia Australia Post Full time**Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...
-
Retail Customer Service Officer
7 days ago
Redfern, Australia Australia Post Full time**Job no**: 53978294 **Brand**: Australia Post **Categories**: With our customers **Work type**: Permanent Part Time **State**: NSW **Location**: Redfern **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for...
-
Retail Customer Service Officer
1 week ago
Redfern, Australia Australia Post Full time**Job no**: 53966164 **Brand**: Australia Post **Categories**: With our customers **Work type**: Permanent Part Time **State**: NSW **Location**: Redfern **We’re Australia Post. You might think you know us, but we’re transforming** When you join Australia Post, the chance to make an impact is yours. You’ll join a welcoming bunch of people who...
-
Retail Customer Service Officer
2 weeks ago
Redfern, Australia Australia Post Full time**Job no**: 53978292 **Brand**: Australia Post **Categories**: With our customers **Work type**: Permanent Part Time **State**: NSW **Location**: Redfern **We’re Australia Post. You might think you know us, but we’re transforming** When you join Australia Post, the chance to make an impact is yours. You’ll join a welcoming bunch of people who...
-
Retail Customer Service Officer
4 days ago
Redfern, Australia Australia Post Full time**Job no**: 53976068 **Brand**: Australia Post **Categories**: With our customers **Work type**: Permanent Part Time **State**: NSW **Location**: Redfern **We’re Australia Post. You might think you know us, but we’re transforming** When you join Australia Post, the chance to make an impact is yours. You’ll join a welcoming bunch of people who...
-
Customer Service Event Staff Wollongong
1 month ago
Redfern, Australia Australian Concert and Entertainment Security (ACES) Full timeACESGroup are seeking motivated customer service professionals to work in our Event Force division providing a high level of customer service to our clients and their patrons at WIN Stadium & Entertainment Centre. We are looking for fun, outgoing, professional team members who are passionate about providing exceptional customer experiences. You will work...
-
Marketing Specialist
7 days ago
Redfern, Australia S2M Full timeInternational Fintech launching in Australia - Incredible career growth potential + Flexible Hybrid Environment! - $75,000 to $90,000 + Super This amazing Fintech business has pushed the boundaries of the industry, winning multiple awards and accolades. After several years of international success, and unreal growth, they are expanding their product...