Accreditation Officer, Clerk Grade 7/8,

2 months ago

Sydney, Australia NSW Government -Office of the Children's Guardian Full time

**Exciting opportunity to join a dynamic workplace and play a role in keeping our children safe.**:

- **Join our high performing Out of Home Care Regulation Directorate, a dedicated team who plays a key role in keeping kids safe in NSW.**:

- ** One Full-time, ongoing role opportunity with flexible working arrangements.**:

- ** Flexible working arrangements with access to health and wellbeing programs such as seminars and Fitness Passport.**:

- ** Clerk Grade 7/8 - $101,947 - $112,849 per annum (plus employer's contribution to superannuation and annual leave loading).**

**About the Office of Children’s Guardian**

***The Office of the Children’s Guardian (OCG) upholds NSW children and young people’s right to be safe by overseeing, regulating and monitoring organisations and individuals that provide services to children. We are guided by our values of integrity, trust, service, accountability, respect and empathy.

To find out more about the Office of the Children’s Guardian, visit our website.

**Out of Home Care Regulation Directorate**

Statutory out-of-home care is when the Children’s Court has made an order allocating parental responsibility for a child or young person to the Minister for Community Services. The order requires the child or young person to live with a person who is not their parent in a place which is not their parental home, such as foster or residential care. We provide oversight of children in statutory out-of-home care through our accreditation program which includes compliance with OOHC registers and assesses organisations against the NSW Child Safe Standards for Permanent Care.

**About the role**

The role is responsible to participate in the implementation of systems, policies, procedures, and processes for the accreditation and monitoring of out of home care and adoption agencies. It contributes to the development and continuous improvement of accreditation and monitoring systems and processes.

We are seeking a motivated and resilient person with the following key skills:

- Maintain information management systems and liaise with relevant internal and external stakeholders.
- Develop and maintain effective and trusting relationships with a diverse range of internal and external stakeholders.
- Maintain up-to-date knowledge of relevant legislation, policy and operational procedures and contribute to the development and implementation of business processes and service improvement.

For further information about the role, please view the **role description**.

**Essential requirements**
- ** **Qualifications in a relevant discipline, or equivalent knowledge and workplace experience including a commitment to ongoing professional development.
- Capacity and willingness to undertake frequent travel across NSW with regular overnight stays.
- All roles associated with the Office of the Children's Guardian are required to have a current NSW Working with Children Check.

**Our commitment to Diversity**

**How to apply**

We are looking for you to demonstrate your competence in the focus capabilities as outlined in the role description, so please develop your response with this in mind.

**Targeted questions**
- Describe a set of circumstances that resulted in a particularly difficult or sensitive conversation with a customer or colleague. What were the issues/challenges and what was your approach to resolving these issues? In your answer, please detail your actions, the outcome and if you would do anything differently.
- Please describe a time when you suggested improvements to a system or process in your workplace that affected practice quality. In your response explain the issue you were trying to address, the recommended changes and how the changes were intended to improve compliance with regulatory standards and/or improve outcomes for customers or stakeholders.

**Note**: the selection process will include a range of assessment techniques to assist in determining your suitability for the role.

**Applications closing date**: Monday, 22 May 2023 at 10:00 am.

A talent pool may be created through this recruitment process. A talent pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.

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