Customer Service Specialist

4 weeks ago

Melbourne, Australia SMAART Recruitment Full time

Offers Flexibility, Purpose and Rewarding position, with progression opportunity
- Hybrid (2 days in office) - Location: Melbourne CBD
- ASAP Start | Monday - Friday | $62,000 + super | Full Time Permanent

**Live your values in this purpose-driven role making a difference for people with a disability.**

Our client continues to grow as it supports Australians with a disability to live their lives with independence. Offering both Plan Management and Support Services to NDIS participants who are currently looking for Customer Service Specialists to join their team, we are specialists in delivering a high level of customer service to assist and empower their customers.

**What's in it for you**:

- Join a reputable and growing organisation
- **Supportive, friendly team** and** great a work culture**:

- **Hybrid** working model - Office based in Melbourne CBD, 1 min walk from Melbourne Central
- **Salary base of $62,000 + Super**:

- Comprehensive Training and Employee Assistance Program
- With the expansion expect a lot of **opportunities for career progression**:

- Paid parental leave with opportunities top-up
- Discounts at major retailers and employee recognition program

**The Role**:

- Provide information and explain the benefits of **Plan Management** and **NDIS** requirements
- Triage problems, determine the cause, and provide the best solution
- Build and **maintain a sustainable relationship** of trust through open and empathetic communication
- Follow and adhere to** communication procedures, guidelines, and procedures**

**About You**:

- MUST BE an** Australian Citizenship or PR**:

- Experience in a call centre or **phone-based** customer service role
- Excellent communication skills, both written and verbal
- High **attention to detail** and excellent** organisational skills**:

- Ability to provide an **empathetic** and **understanding** approach
- A problem solver, who loves a challenge

For more information or assistance, feel free to reach out to
- Please note - if successful you will need to undergo an NDIS Worker Screening Check.

  • Customer Service Specialist Specialist

    5 days ago

    Melbourne, Victoria, Australia https:www.bebeejoin Full time

    Customer Service Specialist Specialist - Melbourne, Australia - Commonwealth Bank of AustraliaNote we have 6 fulltime roles available.Role is hybrid, requiring partial office attendance at our Collins Street office. Note, training will consists of a minimum of two week fulltime in Collins Street office. DescriptionCustomer Service Specialist Specialist -...

  • Customer Service Specialist Specialist

    5 days ago

    Melbourne, Victoria, Australia Commonwealth Bank of Australia Full time

    Customer Service Specialist Specialist - Estate Settlement Services Note we have 6 fulltime roles available. Role is hybrid, requiring partial office attendance at our Collins Street office. Note, training will consists of a minimum of two week fulltime in Collins Street office.See yourself in our teamContact Services, Estate Settlement and Support are...

  • Customer Service Specialist

    4 weeks ago

    Melbourne, Australia Commonwealth Bank of Australia Full time

    Customer Service Specialist Please note, the start date for this role is **13th of May, 2024** where you will complete four weeks of mandatory training in our Collins Street office. **See yourself in our team** Contact Services, Estate Settlement and Support are responsible for responding to inbound enquiries relating to deceased estate matters. We act as...

  • Customer Service Specialist

    3 weeks ago

    Melbourne, Australia Commonwealth Bank of Australia Full time

    Customer Service Specialist **See yourself in our team** Contact Services, Estate Settlement and Support are responsible for responding to inbound enquiries relating to deceased estate matters. We act as the interface between the customer and the Estate Settlement and Support Processing Teams. This involves being the concierge between Branch and informant...

  • Customer Service Specialist

    2 months ago

    Melbourne, Australia Commonwealth Bank of Australia Full time

    Customer Service Specialist Please note, the start date for this role is **13th of May, 2024** where you will complete four weeks of mandatory training in our Collins Street office. **See yourself in our team** Contact Services, Estate Settlement and Support are responsible for responding to inbound enquiries relating to deceased estate matters. We act as...

  • Customer Service Specialist

    3 days ago

    Melbourne, Australia Commonwealth Bank of Australia Full time

    Customer Service Specialist Please note, the start date for this role is **13th of May, 2024** where you will complete four weeks of mandatory training in our Collins Street office. **See yourself in our team** Contact Services, Estate Settlement and Support are responsible for responding to inbound enquiries relating to deceased estate matters. We act as...

  • Customer Service Specialist

    2 weeks ago

    Melbourne, Australia Commonwealth Bank of Australia Full time

    Customer Service Specialist Please note, the start date for this role is **8th of July** where you will complete four weeks of mandatory training in our Collins Street office. **See yourself in our team** Contact Services, Estate Settlement and Support are responsible for responding to inbound enquiries relating to deceased estate matters. We act as the...

  • Customer Service Specialist

    2 months ago

    Melbourne, Australia Veritas Recruitment Full time

    Full time Permanent Role - Join a Global Manufacturer and Distributor - Annual Performance Bonus Full-time Customer Service Specialist required for Global manufacturer and distributor. An exciting opportunity for an experienced Customer Service Specialist to join this multi-national manufacturer and distributor based in Clayton is available. This full-time...

  • Customer Service Specialist

    2 weeks ago

    Melbourne, Australia Veritas Recruitment Full time

    Full time Permanent Role - Join a Global Manufacturer and Distributor - Annual Performance Bonus Full-time Customer Service Specialist required for Global manufacturer and distributor. An exciting opportunity for an experienced Customer Service Specialist to join this multi-national manufacturer and distributor based in Clayton is available. This full-time...

  • Customer Service Specialist

    7 days ago

    Melbourne, Australia TROOCOO Pty Ltd Full time

    National company with ongoing support and training - A federal Government Department servicing Australians - Full time or Part time contract available Exciting new **Customer Service** opportunity within a leading national organisation. Would you describe yourself as positive, eager to learn and maintaining strong customer service abilities? Do you feel you...

  • Customer Service Specialist

    5 days ago

    Melbourne, Victoria, Australia Commonwealth Bank of Australia Full time

    Customer Service SpecialistPlease note, the start date for this role is 8th of July where you will complete four weeks of mandatory training in our Collins Street office.See yourself in our teamContact Services, Estate Settlement and Support are responsible for responding to inbound enquiries relating to deceased estate matters. We act as the interface...

  • Customer Service Specialist

    5 days ago

    Melbourne, Victoria, Australia Commonwealth Bank of Australia Full time

    Customer Service SpecialistPlease note, the start date for this role is 13th of May, 2024 where you will complete four weeks of mandatory training in our Collins Street office.See yourself in our teamContact Services, Estate Settlement and Support are responsible for responding to inbound enquiries relating to deceased estate matters. We act as the interface...

  • Customer Service Specialist

    3 weeks ago

    Melbourne, Australia Commonwealth Bank Full time

    **See yourself in our team** Contact Services, Estate Settlement and Support are responsible for responding to inbound enquiries relating to deceased estate matters. We act as the interface between the customer and the Estate Settlement and Support Processing Teams. This involves being the concierge between Branch and informant during a new deceased...

  • Customer Service Specialist

    3 weeks ago

    Melbourne, Australia Commonwealth Bank Full time

    **See yourself in our team** Contact Services, Estate Settlement and Support are responsible for responding to inbound enquiries relating to deceased estate matters. We act as the interface between the customer and the Estate Settlement and Support Processing Teams. This involves being the concierge between Branch and informant during a new deceased...

  • Customer Service Specialist

    5 days ago

    Melbourne, Australia Commonwealth Bank Full time

    Please note, the start date for this role is _**_13th of May, 2024 _**_where you will complete four weeks of mandatory training in our Collins Street office. _ **See yourself in our team** Contact Services, Estate Settlement and Support are responsible for responding to inbound enquiries relating to deceased estate matters. We act as the interface between...

  • Customer Service Specialist

    2 weeks ago

    Melbourne, Australia AA Appointments Full time

    **CUSTOMER SERVICE SPECIALIST - JAPANESE SPEAKER** **LOCATION: Melbourne VIC** **SALARY PACKAGE: Up to $54K + Super + $$$ Incentives** **ABOUT YOUR NEW EMPLOYER** - Our client is a global organisation with a reputation for providing exceptional service and rewarding their staff - With an increase in business, they are looking for passionate and...

  • Customer Service Specialist

    5 days ago

    Melbourne, Victoria, Australia Commonwealth Bank Full time

    See yourself in our teamContact Services, Estate Settlement and Support are responsible for responding to inbound enquiries relating to deceased estate matters. We act as the interface between the customer and the Estate Settlement and Support Processing Teams. This involves being the concierge between Branch andinformant during a new deceased notification...

  • Customer Service Specialist

    5 days ago

    Melbourne, Victoria, Australia APM Full time

    About the Role At MyIntegra, Customer Service Specialists are primarily responsible for responding to customer enquires via phone, email, web chat and SMS in a professional, friendly and timely manner. The Customer Service Specialist demonstrates empathy and care, understanding the needs of the customer and is willing to go above and beyond to provide...

  • Customer Service Specialist

    1 week ago

    Melbourne, Australia APM Full time

    About the Role At MyIntegra, Customer Service Specialists are primarily responsible for responding to customer enquires via phone, email, web chat and SMS in a professional, friendly and timely manner. The Customer Service Specialist demonstrates empathy and care, understanding the needs of the customer and is willing to go above and beyond to provide...

  • Customer Service Specialist Specialist

    2 months ago

    Melbourne, Australia Commonwealth Bank of Australia Full time

    Customer Service Specialist Specialist - Estate Settlement Services - Note we have 6 full-time roles available. - Role is hybrid, requiring partial office attendance at our Collins Street office. Note, training will consists of a minimum of two week full-time in Collins Street office. **See yourself in our team** Contact Services, Estate Settlement and...