Services Supervisor

4 weeks ago

Melbourne, Australia Scentre Group Full time

**Job no**: 498077
**Work type**: Permanent Full Time
**Location**: Melbourne
**Categories**: Customer Service, Centre and Retail Management

**Your opportunity**

We have an exciting opportunity for a services Supervisor to lead, mentor, and support our team, overseeing both Valet and the Suite at Westfield Doncaster.

**About the Role**:
In this role, you will join a team dedicated to creating meaningful experiences at the living centre every day. As a **Services Supervisor**, you'll lead and inspire your team to deliver exceptional service, ensuring our Service Promise is upheld across both Valet and Suite services.

**Key Responsibilities**:

- **Valet Parking**:For many of our customers, the valet parking experience is both the first and last impression of their visit to our Westfield living centres, making the role of Valet Parking Supervisor crucial to our success. You’ll be responsible for managing the physical environment, overseeing people, processes, and ensuring the smooth commercial and technical operations of this business unit.
- **Suite**: As part of the team, you’ll take charge of generating new business leads, managing the Suite calendar and executing seamless events. These include corporate meetings, internal events, and special occasions like bridal showers. You’ll also take charge of managing stylist bookings and collaborating with marketing to deliver high impact Suite events.
- Lead, coach and develop our teams to deliver amazing customer experiences daily.
- Ensure customer service levels are maintained at the highest level within the service teams by ensuring all team members are aware of requirements, monitoring customer complaints, providing training and coaching on service levels.
- Rostering and budget management.

This is a permanent, full-time role with a Monday to Friday roster, plus a commitment to working one weekend per month.

**What sets you apart**
- Ability to lead, motivate, and develop a team to achieve top performance.
- Strong commitment to delivering excellent service and promoting a customer-first approach.
- Experience managing processes, environments, and technical operations in a service-based business.
- Knowledge of income targets and experience in contributing to revenue growth.
- Ability to work well in a fast-paced environment and manage various tasks flexibly.

**About us**

Scentre Group owns 42 Westfield destinations across Australia and New Zealand. We create extraordinary places and experiences that connect and enrich communities.

We are focused on our customers and creating more reasons for more people to visit our Westfield destinations more often and for longer.

With approximately 75 professions within our business, our team has the expertise to design, construct, operate, manage and market our Westfield destinations and platforms.

We want to be the place where talent thrives. To support you thrive with us, we promise to respect, inspire and develop you, and that you will do work that matters.

Diversity, equity and inclusion underpins our culture, and our vision is that ‘Everyone Belongs’. We foster a workplace experience where everyone feels valued, supported and motivated to realise their full potential.

We offer a range of unique benefits designed to support your wellbeing, career development and lifestyle, including five days paid Life Leave on top of your four weeks annual leave (pro-rated for part-time), 18 weeks gender neutral paid parental leave, for primary carers, with no qualifying period and super paid for the duration of the leave period., and free parking at your local Westfield destination.

Discover more about working with us.

Applications close**: Friday 29**th** November (unless filled prior)**.

**Advertised**: 11 Nov 2024 AUS Eastern Daylight Time
**Applications close**: 30 Nov 2024 AUS Eastern Daylight Time

**_Scentre Group exclusively recruits for roles based in Australia and New Zealand. If you are contacted regarding employment opportunities with Scentre Group based in any other country, we encourage you not to disclose any personal information. _

  • Housekeeping Supervisor

    4 weeks ago

    Melbourne, Australia Supreme Hospitality Services Full time

    Supreme Hospitality Services is currently hiring an experienced Housekeeping Supervisor for one of our Housekeeping teams in Melbourne City. Right now, we're looking for a Housekeeping Team Supervisor to help oversee the work of assigned room and public area attendants to ensure product quality and cleanliness standards are met and ensure that guest...

  • Housekeeping Supervisor

    18 hours ago

    Melbourne, Australia Supreme Hospitality Services Full time

    Supreme Hospitality Services is currently hiring an experienced Housekeeping Supervisor for one of our Housekeeping teams in Melbourne City. Right now, we're looking for a Housekeeping Team Supervisor to help oversee the work of assigned room and public area attendants to ensure product quality and cleanliness standards are met and ensure that guest...

  • Food Services Supervisor

    3 weeks ago

    Melbourne, Australia Austin Health Full time

    Location: Melbourne | Northern Metropolitan Job type: Not provided Organisation: Austin Health **Salary**: Salary not specified Occupation: Health and Allied Health Reference: 44684 **FSA Supervisor Austin Health - Casual Position** An exciting opportunity currently exists for an enthusiastic and highly experienced Supervisor to join our Patient Food...

  • Housekeeping Supervisor

    2 days ago

    Melbourne, Australia Supreme Hospitality Services Full time

    Supreme Hospitality Services is currently hiring an experienced Housekeeping Supervisor for one of our Housekeeping teams in Melbourne City. Right now, we're looking for a Housekeeping Team Supervisor to help oversee the work of assigned room and public area attendants to ensure product quality and cleanliness standards are met and ensure that guest...

  • Food Services Supervisor

    3 weeks ago

    Melbourne, Australia Monash Health Full time

    Location: Melbourne | Southern Metropolitan Job type: Part time Organisation: Monash Health **Salary**: Salary not specified Occupation: Administration/Secretarial, Facilities Management, Health and Allied Health Reference: 56494 **Monday to Friday PM shifts and Weekend AM and PM shifts available** - Outstanding Food Service’s leadership role -...

  • Food Services Supervisor

    3 weeks ago

    Melbourne, Australia Austin Health Full time

    Location: Melbourne | Parkville Job type: Ongoing - Full Time Organisation: Austin Health **Salary**: $29 - $30 Occupation: Medical and Nursing Reference: 2032 **_Are you a current Austin Health employee? _** Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the North...

  • Port Infrastructure Supervisor

    20 hours ago

    Melbourne, Victoria, Australia Transhipment Services Full time

    Role OverviewAs a Mechanical Supervisor/Mechanical Fitter at Transhipment Services, you will lead a skilled team of maintenance professionals in managing our port's infrastructure.Key ResponsibilitiesManage daily operations and optimize resource utilization.Conduct regular safety inspections and implement corrective actions.Requirements:Trade qualifications...

  • Wash Supervisor

    3 weeks ago

    Melbourne Airport, Australia NRMA Motoring & Services Full time

    We make people and their things easily mobile. Our mission is to deliver convenient mobility backed by the human touch. Our ambition is to transform Australia’s car rental industry, becoming the #1 smart fleet operator through service excellence and a focus on people-our staff, our franchisee partners and our customers. At SIXT Australia, we know our...

  • Supervisor - Business Services

    1 week ago

    Melbourne, Australia Lawson Delaney Full time

    Big listed clients and opportunities to consult and advise them. - 4 fantastic staff to support you, - Global brand and career opportunities. **Opportunity**: A massive Mid-tier wants a Supervisor to join the team. You will get to work on large companies; ASX-listed clients and more. You will be supported by a fantastic Manager on a Pathway to Partner, and...

  • General Services Supervisor

    4 weeks ago

    Melbourne, Australia Monash Health Full time

    Location: Melbourne | Southern Metropolitan Job type: Full time, Part time Organisation: Monash Health **Salary**: Salary not specified Occupation: Administration/Secretarial, Facilities Management, Health and Allied Health Reference: 58027 **General Services Supervisor** **Working in Healthcare has never been more important or meaningful** **Who we...

  • Restaurant Supervisor

    3 weeks ago

    Melbourne, Australia Longrain Melbourne - SP Group Services Full time

    Longrain Melbourne - SP Group Services An exciting opportunity is available for an experienced restaurant supervisor to join our team of hospitality professionals. - Join a dynamic, fun-loving team at a thriving CBD restaurant under experienced and growing restaurant group: Scott Pickett Group - We are an iconic contemporary-Thai restaurant in the CBD of...

  • Housekeeping Supervisor

    4 weeks ago

    Melbourne, Australia Challenger Services Group Full time

    WHO ARE WE? Challenger is an award-winning national industry leader, providing outsourced service solutions to a number of critical industries. Our prime coverage is within Sydney, Melbourne, Brisbane and the Gold Coast. Our capabilities and success lie within servicing the commercial cleaning, hospitality, food and beverage, food production, government,...

  • Service Supervisor

    3 weeks ago

    Melbourne, Australia Giide Full time

    Attractive Hourly rate + paid overtime - Full use company vehicle - Mentorship and career growth We are seeking a qualified and experienced tradesman experienced in heavy equipment service and maintenance including hydraulics and auto electrical to take on the role of Service Supervisor. You will join a leading Australian OEM within their aftermarket...

  • Food Production Supervisor

    2 weeks ago

    Melbourne, Australia Challenger Services Group Full time

    **WHO WE ARE** Challenger is an award-winning national industry leader, providing outsourced service solutions to a number of critical industries. Our prime coverage is within Sydney, Melbourne, Brisbane and the Gold Coast. Our capabilities and success lie within servicing the commercial cleaning, hospitality, food and beverage, food production, government,...

  • Service Supervisor

    5 days ago

    Melbourne, Victoria, Australia Shoya Japanese Restaurant Full time

    As a Floor Supervisor at Shoya Japanese Restaurant, you will have the opportunity to excel in a fast-paced and dynamic environment. With a focus on delivering outstanding customer experiences, we encourage applications from candidates who share our passion for quality and customer satisfaction.Key Tasks:Supervise staff to ensure compliance with health and...

  • Field Service Supervisor

    2 weeks ago

    Melbourne, Australia Canadian Solar Full time

    **JOB** DESCRIPTION** **Field Service Supervisor**: Canadian Solar was founded in 2001 in Canada and has been listed on NASDAQ since 2006. It is now one of the world's largest solar technology and renewable energy companies. Canadian Solar is a leading manufacturer of solar photovoltaic modules, provider of solar energy and battery storage solutions, and...

  • Centre Security Team Supervisor

    5 days ago

    Melbourne, Victoria, Australia MA Services Group Full time

    **Company Overview**M.A. Services Group is a leading provider of high-quality services in Retail Security, Security services, Cleaning and maintenance management.We pride ourselves on delivering exceptional service to our customers and maintaining a safe and secure environment for our employees and visitors.The successful Security Supervisor will be...

  • Food Services Supervisor

    3 weeks ago

    Melbourne, Australia Austin Health Full time

    Location: Melbourne | Northern Metropolitan Job type: Full time Organisation: Austin Health **Salary**: Salary not specified Occupation: Health and Allied Health Reference: 50662 - **Full time, permanent role**: - ** Location - Austin Hospital**: - ** Competitive base + salary packaging + super + 5 weeks annual leave** Austin Health is the major...

  • Premier Event Services Supervisor

    5 days ago

    Melbourne, Victoria, Australia Melbourne Arts Precinct Corporation Full time

    **What You'll Do**As a Senior Venue Supervisor, you will be responsible for ensuring the seamless execution of customer experiences and events at Fed Square. You will oversee the coordination of event operations staff and contracted event staff, manage rostering and tasks, and provide guidance and support to Venue Supervisors and event labour teams.Your Key...

  • Supervisor, Drug Court and Court Services

    4 weeks ago

    Melbourne, Australia Department of Justice and Community Safety Full time

    Location: Melbourne | CBD Job type: Full time Organisation: Department of Justice and Community Safety **Salary**: $90,067 - $102,192 Occupation: Prison and Corrective Services Reference: DOJ/1568_OCT At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People...