In-work Support Partner

2 weeks ago

Palm Beach, Australia BUSY Ability Full time

Posted: 29/02/2024

Closing Date: 29/03/2024

Job Type: Contract

Location: Palm Beach

Job Category: Employment Services

**Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities.**

**About BUSY Ability...**

BUSY Ability is part of The BUSY Group, a not-for-profit organisation presenting over 45 years' experience in its’ field. BUSY Ability enables people with a disability and people with a lived experience of the justice system to realise their full potential through participation in meaningful employment. Engaging in communities across Northern NSW, ACT, Victoria, North QLD, South East QLD including Gold Coast and Brisbane.

**A bit about the role...**
Working within a Workforce Australia contract; Disability Employment Services Program you will be focused on providing support to customers and employers to ensure sustainable employment opportunities. A solid understanding of people-centered case management principles including barrier management is core to your continued success.

This position is full-time, fixed-term role until June 2025 with possibility of extension, based in our Palm Beach office. Working hours 8:30am-5pm Monday to Friday.

**BUSY Benefits**
- Competitive salary: Circa $68k + super + NFP salary sacrifice + BONUS
- **ACHIEVABLE **and generous bonus incentive plans
- Training and Professional development commitment
- NFP Salary Packaging (up to $15,900 per year) PLUS meal and entertainment card
- Career progression and internal transfer opportunities
- BUSY Benefits program
- Employee Assistance Program
- **BALANCE** Monthly FLEXI Day off
- Work as part of a team whilst working autonomously with your clients

**So, what does an everyday look like?**
- Provide mentoring and advise to customers and employers
- Collecting and collating employment evidence
- Case managing a caseload of customers that are at various stages of employment
- Develop strong relationships with customers, both face to face and over the phone
- Maintain progress reviews and identify next steps with customers to ensure successful employment.
- Deliver effective and timely communication and post-placement care to both employers and customers.

**Desired Skills and Experience**:
**A bit about your experience**
- Excellent customer and client interpersonal skills
- Ability to obtain a Blue Card and National Police Check
- If you're previous role is customer facing, customer service, sales, admin, employment services and community, and many more - this would be a great fit

**Next steps...**

This role will actively commence recruitment from the date of advertisement. The closing date of this ad is dependent on the appointment of the role.

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