Technical Lead

3 weeks ago

Hunter Valley, Australia WesTrac Full time

At WesTrac, we’re made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you’ve always wanted. More development opportunities, with WesTrac's own in house RTO - 50737, access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, we’re Made for More.

**About the role**

Reporting to the Branch Manager - Component Rebuild Centre, you will be responsible for investigating matters relating to the overhauls, repair, service and engineering of powertrains, assist in failure analysis reports and provide recommendations for resolution.

This role is a pivotal touch point between the technicians working on the workshop floor and the Workshop Supervisors to ensure that solutions contribute to an efficient overhaul.

**Key Responsibilities**
- Review and investigate technical product issues and provide recommendations for timely solutions, liaising with appropriate WesTrac and CAT representatives
- Review root cause analysis (RCA) documents on failed product components and report through stakeholders as required, to ensure continuous improvement of product information
- Undertake component performance audits against CAT specifications to ensure component reliability issues are resolved
- Provide reported recommendations to change customer maintenance and/or operational practices
- Promote continuous improvement and the utilisation of Caterpillar Production System (CPS) within the operational team

**Skills & Experience**
- Mechanical Trade qualification with proven post trade experience
- Previous experience with component overhauls in the heavy industry
- Collaborative approach to problem solving
- Highly developed attention to detail
- Well-developed planning and organisational skills to coordinate team, work activities and project outcomes simultaneously
- Advanced communication skills including the ability to effectively engage and manage stakeholders and deliver presentations
- The ability to effectively resolve issues and identify continuous improvement initiatives
- Proficiency in the MS Office Suite, SAP experience is desirable but not essential

**Benefits**
- Competitive salary and benefits scheme
- Company funded income protection
- Flexible work arrangements
- Novated leasing options
- Purchased leave
- Discounted private health plan
- Fitness Passport for the whole family
- Discounted CAT tooling and merchandise

If you believe you have the skills and experience to succeed in this role, please submit your cover letter and resume for consideration via the link.

For further information regarding this role, please contact our Recruitment team on 1300 797 028 referencing job number 884426.
- At WesTrac, our primary focus is our people. As we look to the future, we’re focused on harnessing the best talent and providing them with the support they need to achieve success. WesTrac recognise the value of and strongly support the principles of equal employment opportunities in the workplace and are committed to continue to build our workplace culture._

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