Helpdesk + Quality Assurance

2 weeks ago


Sydney, Australia Bluefin Resources Full time

12-month contract
- 75% Helpdesk + 25% QA
- Hybrid / Fully Remote

Our client, a top-tier global financial services company, are looking for a Support Engineer with QA experience for a 12-month contract. There is potential for this contract to extend.

You will be working with an incredibly successful team in an excellent environment where you will have strong work-life balance. This role can be fully remote anywhere in Australia.

**Responsibilities**:

- Provide support to internal clients and stakeholders
- Monitor incidents and provide technical support to other teams for incident resolution
- Manage relationships with stakeholder and partners as well as the IT team
- 25% of your time will be spent completing system testing of new products, services and systems

**Skills required**:

- Helpdesk or Service Desk experience
- Experience in planning, coordinating and reporting on test efforts for projects
- Strong communication skills
- Experience with BDD (Behaviour Driven Development) framework based on Cucumber

BBBH52774_167705147438934



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