Medical Records Clerk

6 days ago

North Shore, Australia Ramsay Health Care Full time

**Medical Records Clerk**

**North Shore Private Hospital, St. Leonards**
- Enjoy a flexible work schedule with **multiple casual positions**:

- **healthy work-life balance**:

- Experience the convenience of our hospitals “**open door**” policy ensuring you always have access to your manager.
- Gain instant access to a **diverse array of employee benefits and programs**, enhancing your overall work experience

**About The Role**

As an administrative clerk within our medical records department, your role involves supporting the organised and efficient functioning of Health Information Services.

Reporting to the Health Information Manager, your duties include but are not limited to:

- Addressing and resolving queries from both internal and external Health Professionals;
- Compiling medical records of discharged patients into a standard order;
- Handling Medico Legal requests within specified deadlines;
- Ordering offsite records via online portals;
- Preparing medical records for external scanning ;
- Scanning loose sheets into the digital patient record
- Retrieving on-site medical records for forthcoming admissions and record requests
- Delivering medical to admissions, wards and clinical department
- Conducting filing, archiving and "culling" of medical records
- Utilising online patient administration system.

**Your Qualifications and Attributes**:

- Enthusiasm for patient care and a commitment to delivering customer-focused services at a high standard.
- Exceptional communication and interpersonal skills, fostering positive relationships with colleagues, patients and families.
- Capability to handle demanding situations and meet strict deadlines.
- Demonstrated respect for privacy and confidentiality.
- Proven initiative-taking when required.
- Intermediate computer knowledge and literacy.
- Previous experience in a medical records department or similar clerical role within a healthcare setting.
- While prior experience in a private hospital setting is preferred, it is not essential.

**About the Organisation**

North Shore Private Hospital is approx. 5 mins from the local railway station, provides a wide range of hospital services and regular subsidised social activities. North Shore's culture is also built upon a wonderful supportive working environment, you can grow and develop your skills with Ramsay Health Care.

**What’s in it for you?**

**Professional Advancement**: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

**Discounts**: Ramsay Rewards - Access great deals at major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

**Health and Wellbeing**: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a **free Employee Assistance Program** offering access to confidential counselling, coaching and support 24/7.

**Leisure/Social/Financial**: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
- **_Please note_**_ casual employees may not be eligible for all benefits._

**To Apply**

**Requirements**:

- _Must provide a _**National Police** check conducted within the previous 12 months
- Depending on the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases, which may include Covid-19.

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