Communications and Engagement Officer

2 weeks ago

Melbourne, Australia Department of Justice and Community Safety Full time

Location: Melbourne | CBD

Job type: Full time

Organisation: Department of Justice and Community Safety

**Salary**: $91,418 - $103,725

Occupation: Communications, Marketing and Media

Reference: VG/DJ2072/MAY23

The Department of Government Services was established in 2023 to improve the experience for Victorian’s doing business and interacting with the government.

We are doing this by connecting and digitising our systems and platforms across state and local government, streamlining our corporate and procurement services and refocusing government policy and operations to make sure we are customer focused.

Department of Government Services brings together Digital Victoria, Service Victoria, Local Government Victoria, Consumer Affairs Victoria, the grant program centre and consolidates procurement policy, and whole of Victorian government telecommunications policy as well as the Working With Children Checks and Births, Deaths and Marriages. Oversight of Cenitex and the Public Record Office Victoria also transfers to DGS.

DGS also brings together VPS accommodation management, grant administration platforms and administration, and the procurement of whole of government goods and services. A new corporate shared service arrangement between DGS and central agencies (DPC and DTF) will deliver seamless and efficient services, while also driving VPS-wide corporate services reforms.
- **Utilise your administrative** **expertise** to **provide** support and advice to Births, Deaths and Marriages Victoria**:

- **Ongoing, fullt time **o**pportunity to work with a high-performing and passionate team in the Victorian Public Service**:

- **VPS Grade **4**: $91,418 - $103,725** plus superannuation.**

**About the Department of Government Services (DGS)**

The Department of Government Services was established in 2023 to improve the experience for Victorian's doing business and interacting with the government.

We are doing this by connecting and digitising our systems and platforms across state and local government, streamlining our corporate and procurement services and refocusing government policy and operations to make sure we are customer focused.

Department of Government Services brings together Digital Victoria, Service Victoria, Local Government Victoria, Consumer Affairs Victoria, the grant program centre and consolidates procurement policy, and whole of Victorian government telecommunications policy as well as the Working With Children Checks and Births, Deaths and Marriages. Oversight of Cenitex and the Public Record Office Victoria also transfers to DGS.

DGS also brings together VPS accommodation management, grant administration platforms and administration, and the procurement of whole of government goods and services. A new corporate shared service arrangement between DGS and central agencies (DPC and DTF) will deliver seamless and efficient services, while also driving VPS-wide corporate services reforms.

**About the Business Unit**

Every day, Births, Deaths and Marriages Victoria (BDM) provides an essential service to thousands of Victorians. Often, our customers engage with us during the most significant and challenging moments of their lives. Because of this, we work hard to provide an empathetic and reliable service that reflects the needs of the diverse Victorian community.

**About the Role**

As the Communications and Engagement Officer, you'll play a key role in the planning, curation and delivery of written and visual content across all of our communications channels.

You'll provide communications and marketing advice and services to staff and senior leaders, and support the delivery of new projects and initiatives.

You will also contribute to the protection and enhancement of BDM's reputation by seeking out communications and marketing opportunities, and identifying and responding to communications risks.

We're a supportive and collaborative team, ready to help you further your career aspirations.

**About you**

Do you:

- Have a passion for creating engaging and accessible content for diverse audiences?
- Have a wide skillset in written and visual communications and marketing?
- Understand best-practice in digital communication, including social media?
- Enjoy working in a high-performing, collaborative and agile work environment?

We're seeking a creative and versatile communications all-rounder to join our Communications team, and contribute to all aspects of our external and internal communications.

**Qualifications/Experience**:

- A tertiary qualification in communications, marketing or other relevant discipline will be highly regarded.
- Experience delivering communications and/or services in a public sector environment is desirable.

**Mandatory requirements**:

- Demonstrated experience in development and delivery of a range of communication and/or marketing activities and functions, including social media.
- Demonstrated graphic design/desktop publishing, and/or multimedi

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