After Hours Support Worker

7 months ago

Eagle Heights, Australia The Salvation Army Full time

Number of Positions Available:

1

- Start your career with The Salvation Army today

- We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

- ABOUT US

- The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
Why this role matters

The Salvation Army is one of Australia’s largest providers of alcohol and other drug services. We offer a range of services including Harm Reduction and Primary Health Services as well as a range of treatment types (including residential treatment centres, community-based support programs, counselling and withdrawal management services). We work to a modern, evidence based and holistic Model of Care which can be viewed here:
1._AOD_Model_Of_Care_2021.pdf (salvationarmy.org.au)

About the role

We are seeking a values driven After Hours Support Worker who will provide effective support to Participants ensuring a safe and structured environment is maintained in accordance with TSA guidelines, within a Participant lead recovery-based service.

You will successfully
- Participants accessing the service are provided with a welcoming and responsive initial contact and urgent and immediate needs are addressed
- In consultation with more senior worker/s appropriate preventative action is taken in relation to potential high-risk situations
- Facilitation of daily activities and programs, which may include social activities, Spirit Lifter, information groups
- Information is provided to assist in assessing and addressing participant issues, needs and circumstances
- Effective relationships are established with participants that encourage self-determination and participation and support them to improve their situation
- As directed, support is provided to participants to implement case plans in accordance with the TSA model of care and practice
- Participants are actively encouraged to engage in the implementation of case plans
- Participants are assisted to access support services
- Activity risk assessments and mitigation strategies are developed and communicated to management
- Activities are monitored and clearly communicated to relevant staff for handover
- Other tasks as required, which may include, light cleaning, preparing rooms for new participants, transporting participants to appointments.
- Accurate, up to date participant records and data is maintained for all participants in accordance with TSA standards and procedures
- Risks to participants, staff and TSA are identified and bought to the attention of relevant supervisor as soon as possible
- Appropriate preventative action is taken to address workplace hazards as per TSA procedure
- Incidents are reported in the required format/s as per TSA and funding body procedures
- Service gaps are identified and recommendations for service delivery improvements are made

This is a permanent, part-time (22.8hrs per week) position located in Gold Coast, QLD. Salary and conditions are in accordance with the SCHADS award level 3.

You will have
- Relevant certificate to the work performed and;
- Previous experience in relevant industry, and/or on the job training
- Or diploma level qualification
- A current and valid First Aid Certificate
- A current drivers licence
- A national police record check is required
- An international police record check is required, where applicable
- A current Working with Children check (Blue Card) is required for roles located at Townsville & Mount Isa sites only

What we offer
- Flexible working conditions
- (Maybe eligible to) NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits
- Employee Assistance Program - Independent confidential counselling service
- Financial, retail and lifestyle discounts and benefits
- Discounted health and fitness programs through Fitness Passport
- Up to 8 weeks leave per year through our purchase leave scheme
- Generous Parental Leave offering of 12 weeks
- Up to 5 days paid leave per year to support a TSA program or activity
- An inclusive culture of dedicated, passionate, and professional team members
- Positively supporting and impacting the lives of others through your career contribution
- The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _
- We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W_
- The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successf

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