Service Technician

2 weeks ago


Melbourne, Australia RecruitAustralia Full time

**RECRUITAUSTRALIA.COM PTY LTD**
**INDUSTRY SPECIALIST** _-_ **ENGINEERING, CNC & TECHNICAL TRADES**
- **REF NUMBER 1024**:

- **Eastern suburbs**:

- **Start now.**:

- **Sales / Service Manager**:

- **Timber Machinery**

Great opportunity to join a successful Timber Machinery business in the eastern suburbs; this well-established company has a worldwide presence and strong, stable history in CNC joinery machines and requires a Service Manager.

This new position will involve various tasks, including managing the service departments and technicians.

Reporting to the Operations Manager, your key responsibilities will include (but are not limited to) arranging & maintaining Customer Service Agreements, organising service calendars for customers, and allocating technicians suitable for each job.

You will also be rostering and managing service technicians' performance, developing technicians based on weaknesses & strengths, and improving technicians' skill levels by arranging external training.

You will also maintain customer service records & compile reports accordingly. Oversee service reports to improve service efficiency & reduce costs for the company and customers.

Maintain and distribute technical & operational documents, including technical updates from head office. Work with the sales team to coordinate and manage installation schedules.

This is a great opportunity where you will have a chance to make a real impact.

**TO APPLY, YOU SHOULD HAVE THE FOLLOWING SKILLS**:

- **Management experience**:

- **Qualifications or experience in CNC Machinery or similar**:

- **Experience in service management ideal**:

- **Excellent communications skills (verbal and written)**:

- **Happy to travel if need to.**

Great opportunity for driven individuals who are looking for a long term and rewarding role with a strong stable company. Excellent salary package is on offer.

**Send resume to: Craig Bayley**
**Via the APPLY button**
**Phone 03 9696 6520 - 7 days 9am to 9pm**

All enquirers are confidential. Your details will not be given to our client and your current employer will not be contacted without your consent.
- INDUSTRY SPECIFIC SPECIALIST_
**ENGINEERING, CNC & TECHNICAL TRADES**
**ACCOUNTING & ADMINISTRATION**
**SALES & MARKETING**
**MANAGEMENT**
**IT & TELECOMMUNICATIONS. FOOD. MANUFACTURING. AEROSPACE. DEFENCE


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