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Site Lead, Print On Demand

1 month ago

Sydney, Australia Amazon Commercial Services Pty Ltd Full time

3+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Experience in managing a site independently
- Experience in managing frontline managers and leaders

At Amazon, we pioneer.

We also treat every day just like it’s day one. And we never sit still while we do it.
Are you up for creating solutions and solving tomorrow’s problems today?

Then we have the opportunity for you
We’re seeking an experienced, Site Leader to join our Customer Fulfillment team, leading the Print on Demand operations for Books. You’ll operate out of one of our dynamic Fulfilment Centers: these sit at the heart of Amazon’s world-class, rapidly growing business. They’re where we manage our fast-moving inventory; they’re also where we developed our smart, industry-leading workflows.

As an Site Lead, you’ll deliver inspiring, supportive leadership for the teams you manage. But at the same time, you don’t shy away from rolling up your sleeves and getting involved whenever necessary.

You’ll be directly responsible for managing a team of Area Managers and their direct reports. The quality of your leadership is key to success in this role: you’ll motivate and inspire your teams to do their best work, while planning schedules and activities that balance their needs with that of the business.

Another key aspect of your role will be to lead on numerous process improvement projects, with the aim of streamlining all activities, both for yourself and the team members you manage. The ideas, innovation and leaps out of the status quo that you come up with could very well be rolled out across the Amazon network: this immense opportunity is yours for the taking.

Key job responsibilities
Your role will be pivotal in the overall management, control, organisation and direction of Production, Outbound or Inbound operational areas of your FC. Your responsibilities will include, amongst others:

- Maintaining Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on-site,
- In your inventory control and systems environment, you’ll manage timely data collection, updating operations metrics on an hourly basis,
- Therefore, you’ll aim to achieve productivity targets, reduce cost per unit, eliminate errors and ensure an excellent customer experience,
- Work closely with other support teams (HR, Finance, Facilities, Safety and Security, IT) on staffing plans, schedules and performance levels,
- Implement process change and contribute in cross-functional Six Sigma initiatives within your site and the broader Amazon Operations network.

Sydney, NSW, AUS
- 1+ years of performance metrics, process improvement or lean techniques experience

**Acknowledgement of country**:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

**IDE statement**:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.