Technical Account Manager, Es
2 weeks ago
Experience in at least two of the following technical domains: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development.
- Internal enterprise or external customer-facing experience with the ability to clearly articulate and present to small and large audiences.
- 5+ years of experience in similar roles such as a Senior Technical Consultant, Solutions Architect, IT Manager/Engineer or other similar technical roles.
You work backwards from your customer to define a support strategy, deliver expert advice on AWS services in support of questions, project and launch planning and ongoing operational issues.
TAMs are engaged at the account level, providing recommendations and proactive advice through all phases of the cloud adoption life cycle.
Key job responsibilities
Every day will bring new and exciting challenges on the job while you:
- Act as a single point of contact to Enterprise Accounts
- Understand your customers outcomes and business goals
- Make AWS service improvement recommendations that fit with your customer strategy and architecture
- Evaluate, analyze and present periodic reviews of operational performance to customers
- Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning
- Champion and advocate for customer requirements within AWS (e.g. feature request)
- Participate in customer requested meetings (onsite or via phone)
- Leverage key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns
- Share knowledge and innovate with some of the leading technologists around the world
- Work directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible
- Plan and execute successful business-critical events including product launches, migrations, and modernizations for your customers on AWS.
Sydney, NSW, AUS
- Experience with AWS services or other cloud offerings
- Computer Science or Math background.
- Solid understanding of technology budget management
**Acknowledgement of country**:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
**IDE statement**:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.
-
Technical Account Manager, ES
1 week ago
Sydney, New South Wales, Australia Amazon Full timeAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.You work backwards from your customer to define a support strategy, deliver expert advice on AWS services in support of questions,...
-
Technical Account Manager, Es
2 weeks ago
Sydney, Australia Amazon Web Services Australia Pty Ltd Full timeExperience in at least two of the following technical domains: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development. - Internal enterprise or external customer-facing experience with the ability to clearly articulate and present to small and large audiences. - 5+ years of experience in similar roles...
-
Technical Account Manager, ES
1 month ago
North Sydney, Australia Amazon Web Services Australia Pty Ltd Full timeAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.You work backwards from your customer to define a support strategy, deliver expert advice on AWS services in support of questions,...
-
Technical Account Manager, ES
3 weeks ago
North Sydney, Australia Amazon Web Services Australia Pty Ltd Full timeAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.You work backwards from your customer to define a support strategy, deliver expert advice on AWS services in support of questions,...
-
Lead Es People Consultant
3 weeks ago
Sydney, Australia Salesforce Full timeJob Category Employee Success Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...
-
Technical Account Manager
3 weeks ago
Sydney, Australia Amazon Full timeDESCRIPTIONAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers for software industries in building applications and services on the AWS platform. You work backwards from your customer to define a support strategy, deliver expert advice on...
-
Lead Es People Consultant
1 week ago
Sydney, New South Wales, Australia Salesforce Full timeJob CategoryEmployee SuccessJob DetailsAbout SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and...
-
Aws Partner Technical Account Manager
1 week ago
Sydney, New South Wales, Australia Amazon Full timeAWS Partner Technical Account Manager (TAM), ES - ANZJob ID: | Amazon Web Services Australia Pty Ltd As a Partner-Led Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of Partner-Led enterprise support customers in building applications and services on the AWS platform.Key...
-
Technical Account Manager
1 month ago
North Sydney, Australia Amazon Web Services Australia Pty Ltd Full timeAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers for software industries in building applications and services on the AWS platform. You work backwards from your customer to define a support strategy, deliver expert advice on AWS services...
-
Technical Account Manager
3 weeks ago
North Sydney, Australia Amazon Web Services Australia Pty Ltd Full timeAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers for software industries in building applications and services on the AWS platform. You work backwards from your customer to define a support strategy, deliver expert advice on AWS services...
-
Technical Account Manager, Es
2 weeks ago
Sydney, Australia Amazon Web Services Australia Pty Ltd Full timeExperience in at least two of the following technical domains: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development. - Software Engineering, SRE and/or external customer-facing experience with the ability to clearly articulate and present to small and large audiences. - 5+ years of experience in...
-
Technical Account Manager
2 weeks ago
Sydney, Australia Amazon Web Services Australia Pty Ltd Full time5+ years of technical engineering experience - Bachelor's degree - Software Engineering, SRE and/or external customer-facing experience with the ability to clearly articulate and present to small and large audiences. You preferably have software engineering, SRE and / or external customer-facing experience with the ability to clearly articulate and present...
-
Technical Account Manager
1 month ago
Sydney, Australia Amazon Full timeDESCRIPTIONAs a trusted advisor you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customers’ adoption and use of AWS services. Our Technical Account Managers (TAMs) partner with some of the most iconic businesses in the country. These range from rising...
-
Technical Account Manager
3 weeks ago
Sydney, Australia Amazon Full timeDESCRIPTIONAs a trusted advisor you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customers’ adoption and use of AWS services. Our Technical Account Managers (TAMs) partner with some of the most iconic businesses in the country. These range from rising...
-
Aws Partner Technical Account Manager
2 weeks ago
Sydney, Australia Amazon Web Services Australia Pty Ltd Full time3+ years of technical engineering experience - Bachelor's degree - 5+ years of technical engineering experience - Bachelor's degree - Experience working with Partners or in a channel environment Key job responsibilities - You’ll build solutions, provide technical guidance and advocate for the Partner - Ensure AWS environments remain operationally healthy...
-
Technical Account Manager
2 days ago
Sydney, Australia TheDriveGroup Full time**Technical Account Manager** - **Fully remote**: - **Up to $100k plus super**: - **Technical experience desirable** Our client, an exciting AI startup, is looking to continue to scale their Account Management team as they enter the next phase of growth. Our client is a cutting-edge company at the forefront of Generative AI, and they are searching for a...
-
Technical Account Manager
1 month ago
North Sydney, Australia Amazon Web Services Australia Pty Ltd Full timeAs a trusted advisor you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customers’ adoption and use of AWS services. Our Technical Account Managers (TAMs) partner with some of the most iconic businesses in the country. These range from rising startups building...
-
Technical Account Manager
3 weeks ago
North Sydney, Australia Amazon Web Services Australia Pty Ltd Full timeAs a trusted advisor you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customers’ adoption and use of AWS services. Our Technical Account Managers (TAMs) partner with some of the most iconic businesses in the country. These range from rising startups building...
-
Technical Account Manager
1 week ago
Sydney, Australia Okta Full time**Get to know Okta** Okta is The World's Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security...
-
Technical Account Manager
2 weeks ago
Sydney, Australia Technology People Australia Full time**Introducing the Crucial Technical Account Manager. As the customer advocate, you'll provide top-tier technical support to our key clients. As their go-to contact, you'll expertly handle escalations, tackle customer issues promptly, and collaborate closely on our client's Markets and infrastructure matters.** **Additionally, your involvement in release...