Front of House Officer Creative Arts

**Closing date**: 02/01/2023 11:59 PM AUS Eastern Standard Time**Location**: Traralgon, Victoria**Department**: Creative Venues, Events & Tourism**Employment type**: Casual Employee**Front of House - Gippsland Performing Arts Centre**

**Multiple Casual Positions Available**

**Salary: $39.15 incl. casual loading, plus 10.5% super**

**Department: Creative Venues Events & Tourism**

**Location: Gippsland Performing Arts Centre Traralgon, Victoria**

**_ Go Further, Right Here at Latrobe City Council_**

A career with LCC starts with a desire to go further. Here, you'll really care about empowering our community. You'll get stuck into interesting and important work, and you'll love seeing your impact, right in front of you. You'll grow faster too.

**The roles**

As Front of House Officer, your work will include assisting with set up and set down and ensuring that all public facing areas are kept safe, clean and tidy. You will manage basic sales transactions for tickets and merchandise, usher guests, check tickets, and direct guests to their allocated seats.

You will provide exemplary and personable customer service ensuring a professional image at the foyer/reception/box office to all patrons and visitors to the Gippsland Performing Arts Centre.

The successful applicants will be willing to work on a rotating roster including weekends and evenings.

**In this role, you will**:
**Empower a community for generations to come**

Our Gippsland Performing Arts Centre delivers significant events, shows and performances throughout our municipality. Utilising your exceptional customer service skills, you will contribute to the overall entertainment & wellbeing of our community.

**Experience variety and a true learning culture**

Working in the Creative Arts team means working in a diverse environment, where every day brings opportunity for developing your skills. You will get to view amazing shows, artists and performers whilst getting paid to work

**Care more, achieve more and change minds**

Your dedication and professional experience will drive you to ensure an excellent experience is had by all. The difference you make will be your reward.

**Find your people and your place**

We move as a team, which means we work hard together to achieve our goals. Our experienced and supportive leadership team will have your back, supporting you to deliver real results for our community.

**You will need**:

- Demonstrated commitment towards providing a high level of customer service within a reception and retail area, preferably within a creative arts environment.
- Ability to manage own time, to meet set objectives and to follow relevant policies and procedures.
- Accurate handling of money, issuing receipts, and balancing transactions combined with high attention to detail.
- Willingness to work across multiple creative arts venues if required.

**Desirable**:

- RSA Certificate

**To apply**

Applications close** 11.59pm, Monday 2nd January 2023**

For more information contact **Matthew Symmons, Head of Venue Operations** on **0407 067 800** for a confidential discussion.

**Diversity and Inclusion**

At Latrobe City Council we value workforce diversity and inclusion, where individual uniqueness is embraced. We value diverse life experiences and the perspectives of our people, whilst providing high-quality services to all members of our community, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexuality.

Latrobe City Council is an equal opportunity employer and works in the interest of the safety of children and young people. Our recruitment processes reflect this commitment.