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SAP Support Analyst

1 month ago

Adelaide Region SA, Australia ElectraNet Full time

**About ElectraNet**:
ElectraNet builds, owns, operates and maintains the high voltage electricity transmission network which delivers the energy South Australians rely on to power our homes, businesses and communities. Our employees describe our culture as one that is supportive, inclusive, and community-oriented, where we genuinely want each other to succeed.

**Employee Benefits**:
ElectraNet is committed to empowering our people and recognising their contribution with a competitive remuneration package. In addition, we are proud to offer:

- Performance bonus eligibility of up to 15%
- Flexible and remote working arrangements including regular work from home
- 15 days personal/carers leave per year
- 16 weeks paid parental leave for the primary carer or 4 weeks as the secondary carer
- Additional paid volunteering and office closure leave
- Flexibility to utilise public holiday leave entitlements for other cultural celebrations

Visit our careers page to read more about our employee benefits.

**The Opportunity**:
South Australia is at the forefront of the global transition to clean energy by leading the integration of renewables across the industry to support Australia’s pursuit of 100% net renewables by 2030.

We are seeking two SAP Support Analysts to act as a triage point for all SAP related problems raised through the Technology Service Desk and will be responsible for coordinating internal and external resources to resolve the identified problems in a timely manner.

This is an exciting opportunity where you will play a vital role in supporting ElectraNet’s business end users in their day-to-day use of SAP, including investigation and timely resolution of system incidents, problems and requests, whilst improving the consistent use of SAP and identifying business process issues for future configuration consideration.

**About You**:
To be successful in securing one of these Adelaide based roles, you will be an effective communicator, have excellent problem-solving skills and you will naturally display a strong commitment to customer satisfaction. In addition to the above you will also have;
- Minimum 2 years’ experience in a dedicated SAP role, investigating and resolving SAP production problems in a technical business environment.
- Tertiary qualifications in IT, Computer Science or relevant discipline
- A general knowledge and experience of SAP S/4 Hana, especially FI/CO, PM, PS, MM, SD, SAP security, ABAP, SAP Basis, integration, workflow, and RFC.

Although not essential, it would be an added advantage if you have;
- Certifications in Service Management - ITIL.
- Certifications in Project Management Methodologies -Sparq, PMP, Agile, Waterfall.
- Understanding of Project Management methodologies, i.e., Sparq/PMP (PMBOK) or similar.

**How To Apply**: