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B. Lucky Fortitude Valley Casual Manager
4 months ago
SHIFT MANAGER
**DEPARTMENT**: Operations
**REPORTS TO**: Venue Manager
**LAST UPDATED**: August 2024
Roleoverview
The Casual Manager role at Funlabis responsible forthe day-to-dayshift operations at their venue. It is the aim of the Casual Manager to drive revenue on every shift, manage shift labour and stock controls, and ensure the casual team members are directed and motivated to share the Funlabexperience with every guest.
The Casual Manager role is the first step in the leadership pipeline and is taken on with a view to further development and future progression within Funlab.
Responsibilities & Focuses
Every shift is set up for success
Shift management doc is completed
Guest centric doc is completed
The Shift team is well briefed on the daily sales targets and shift goals and engaged to deliver the Funlabexperience
Team breaks are planned out and taken in accordance withlegislation
Every shift is managed to maximise the Funlabexperience
A front of house guest focus is maintained
All brand-specific service standards, including reception, functions, activity, foodand beverage, are met
All Funlabpolicies and procedures are upheld
Compliance with food safety standards and liquor licensing requirements
Revenue targets are actively driven
Any technical & equipment issues identifiedare quickly addressed
General venue presentation standards (including lighting and AV) are met
Cash management and daily reporting procedures are followed
Communicate and motivate teams around the regular bar promotions
Ensure your team know, and are operatingto, the FunlabSafety standards and following safe workplace behaviours
Work with the Venue Manager (VM) and your facilities team to identifyhazards in the venue and ensure they are controlled and fixed
Skills, Experience, Qualifications
Previoussupervisory experience - as a leader of others
Proven experience managing successful shifts
Ability to be self-motivated on shift
Excellent communication (both written and verbal) skills
A can-do attitude and positive mindset
Proven ability to work in a fast paced, multi-tasked environment
Proven ability to think on your feet and find solutions, not problems
