Customer Enablement Lead

6 days ago

Canberra, Australia Teradata Full time

What You’ll Do

In this role you will drive education with customers (including onboarding new customers), and some of our strategic partners. The Customer Enablement Lead will seek to understand the customers’ business challenges, develop targeted education and enablement plans, and then facilitate (with the support of specialist Teradata resources) the implementation of those plans. You will act as a trusted advisor, advocating Teradata technology and ClearScape Analytics through education to increase adoption.

The Australian Commonwealth Government is dramatically accelerating its focus on more effective use of information and analytics to improve outcomes. This highly strategic focus on “Information Management” and Analytics in the “Citizen Focused” agencies, has fueled unprecedented growth and success within Teradata’s Australian Federal Government operations. A significant Teradata footprint is already present across Australian Government agencies. Onboarding new customers, upgrading customers and migrating customers to the cloud drives a requirement for customer education and enablement. Hence, we are looking to appoint a new, key team member to drive enablement across the sector.

Who Will You Work With

On our team, we work cross functionally, partnering with the entire CX function within ANZ. You will meet with customers and account teams in-person, and a small amount of local and international travel is needed from time to time for training purposes. The role allows for some flexibility of working hours in line with the immediate needs of your customers and the account team. This role reports to the Director, Customer Success who is in Victoria.

Possess a good understanding of Teradata technology and roadmap.
Proven customer relationship skills, 5+ years of experience on customer-facing roles (e.g., pre-sales, consulting, software sales background, etc.)
Good understanding/exposure with Cloud technologies such as AWS, Azure and Google Cloud.
A security clearance would be desirable, but a sensitivity about the data and solutions we provide is mandatory.

What You’ll Bring

A clear, confident, persuasive communicator and presenter,
Demonstrated success in building and nurturing relationships with customers,
High level strategic planning skills,
Experience in promoting analytic solutions for large enterprises in either a pre-sales or customer success role,
Ability to understand customer’s needs and business challenges (and linkage to technology to solve for them). Translating business knowledge to enablement strategy (and ultimately adoption).
Possess the ability to multi-task and manage competing priorities across multiple customers.
Ability to translate technology solution into customer business value.

  • Customer Enablement Lead

    1 week ago

    Canberra, ACT, Australia Teradata Full time

    What You'll DoIn this role you will drive education with customers (including onboarding new customers), and some of our strategic partners. The Customer Enablement Lead will seek to understand the customers' business challenges, develop targeted education and enablement plans, and then facilitate (with the support of specialist Teradata resources) the...

  • Customer Experience Lead

    1 week ago

    Canberra, ACT, Australia CSIRO Full time

    Acknowledgement of Country:CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present. View our vision towards reconciliationChild Safety:CSIRO is committed to the safety and...

  • Regional Enablement Specialist

    2 weeks ago

    Canberra, Australia Zafin Full time

    Zafin is the award-winning global leader in cloud-based product and pricing solutions. We enable clients to advance core banking modernization and their digital transformation roadmap. Zafin works with more than 450 financial institutions globally, whose assets range from $200 million to $3 trillion. Zafin is backed by significant financial partners...

  • Industry Lead

    4 weeks ago

    Canberra, Australia Modis Full time

    Have you ever considered a challenging, exciting and progressive career working for one of the most certified Tech Consultancies in Australia? Be part of a culture that drives employee engagement and cultivates a growth mindset._ **About Us** We are a global company with over 50,000 employees in over 30 geographies. Here in Australia we have presence...

  • 1 X Assistant Director, Cyber Security Enablement

    7 days ago

    Canberra, Australia Peoplebank Full time

    Location: - Canberra- Job Type: - Contract- Posted: - about 23 hours ago- Contact: - Archna Singh- Discipline: - General IT - Reference: - 260924Job Title: Assistant Director, Cyber Security Enablement and Delivery Location: Canberra/ Open for hybrid work Duration: 6 months with possible extension The Assistant Director, Cyber Security Enablement and...

  • Industry Lead

    1 week ago

    Canberra, ACT, Australia Modis Full time

    Have you ever considered a challenging, exciting and progressive career working for one of the most certified Tech Consultancies in Australia? Be part of a culture that drives employee engagement and cultivates a growth mindset._About UsWe are a global company with over 50,000 employees in over 30 geographies. Here in Australia we have presence nationally...

  • Customer Support Team Lead

    4 weeks ago

    Canberra, Australia Cozymeal Full time

    Discover. Savor. Connect. Welcome to the chef's table. Cozymeal is the leading global marketplace featuring the best culinary experiences and products, including top-rated cooking classes, private chef experiences, culinary tours, chef-curated cookware, free recipes with step-by-step videos, city guides and much more! Consumers and companies alike use...

  • Customer Support Team Lead

    3 weeks ago

    Canberra, Australia Cozymeal Full time

    Discover. Savor. Connect. Welcome to the chef's table. Cozymeal is the leading global marketplace featuring the best culinary experiences and products, including top-rated cooking classes, private chef experiences, culinary tours, chef-curated cookware, free recipes with step-by-step videos, city guides and much more! Consumers and companies alike use...

  • Customer Experience Lead

    3 weeks ago

    Canberra, Australia CSIRO Full time

    **Acknowledgement of Country**: CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present. View our vision towards reconciliation **Child Safety**: CSIRO is committed to the...

  • Program Officer, Indigo Enabling

    2 weeks ago

    Canberra, Australia Australian Electoral Commission Full time

    **Agency Purpose** The Australian Electoral Commission (AEC) is an independent statutory authority established by the Australian Government to maintain an impartial and independent electoral system for eligible voters through active electoral roll management, efficient delivery of polling services, and targeted education and public awareness...

  • Security Lead

    3 days ago

    Canberra, Australia Leidos Full time

    Company Description Every person at Leidos plays an essential and valued role in bringing science, engineering and technology together to produce practical solutions for our customers’ most complex problems. It’s how we help make the world safer, healthier and more efficient - work that matters and a mission, like our customers, we are passionate about....

  • Customer Account Lead

    1 week ago

    Canberra, ACT, Australia Page Executive Full time

    Growing Canberra SME Defence or National Security focusAbout Our Client:This is a technology success story like no other in recent times within the ACT. Defence and national security success has seen this business transform to a leading SME winning work and delivering a range of solutions into the wider 'Five Eyes' world.As they continue to expand now is a...

  • Customer Account Lead

    1 week ago

    Canberra, ACT, Australia Michael Page Full time

    Growing Canberra SMEDefence or National Security focusAbout Our ClientThis is a technology success story like no other in recent times within the ACT. Defence and national security success has seen this business transform to a leading SME winning work and delivering a range of solutions into the wider 'Five Eyes' world.As they continue to expand now is a...

  • 1 X Assistant Director, Cyber Security Enablement

    1 week ago

    Canberra, ACT, Australia Peoplebank Full time

    Location: Canberra Job Type: Contract Posted:about 23 hours agoContact: Archna Singh Discipline:General IT Reference:Job Title: Assistant Director, Cyber Security Enablement and DeliveryLocation:Canberra/ Open for hybrid workDuration: 6 months with possible extensionThe Assistant Director, Cyber Security Enablement and Delivery will lead and mentor a small...

  • Lead Engineer

    1 week ago

    Canberra, ACT, Australia Xero Full time

    Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their...

  • Deputy Delivery Lead

    1 week ago

    Canberra, ACT, Australia Talent International Full time

    Job Details:LocationCanberraSalaryNegotiableJob TypeContractRefBBBH103339_ ContactLauren FyfePostedabout 3 hours ago- Baseline security clearance:- Working as part of an SAP S4HANA program of workDefence ERPDirect to Defence - No Third PartyThe Program requires a Deputy Delivery Lead - Military Planning and Operations (MP&O) with experience translating...

  • BI & Analytics Lead

    4 weeks ago

    Canberra, Australia Modis Full time

    **BI and Analytics Lead** - **Modis Consulting** are currently seeking lead Business Intelligence specialist to join the team. - Canberra or Brisbane Location - Perm Opportunity - 3 year project - Expressions of interest welcomed (for future roles) - **_Are you a BI Lead looking for that new challenge?_**: - **_Have a history of successful project...

  • BI & Analytics Lead

    2 days ago

    Canberra, Australia Modis Full time

    **BI and Analytics Lead** - **Akkodis Consulting** are currently seeking lead Business Intelligence specialist to join the team. - Canberra or Brisbane Location - Perm Opportunity - 3 year project - Expressions of interest welcomed (for future roles) - **_Are you a BI Lead looking for that new challenge?_**: - **_Have a history of successful project...

  • Discipline Lead

    3 weeks ago

    Canberra, Australia Talent International Full time

    **Job Details**: **Location** Canberra **Salary** Negotiable **Job Type** Contract **Ref** BBBH101675_1683786204 **Contact** Michelle Somlyay **Posted** about 1 hour ago Discipline Lead - ** 6 month contract + plus possible extension**: - ** NV1 Security Clearance**: - ** Canberra, Melbourne and Adelaide** **Our Client** **The Defence Science...

  • Security Lead

    1 week ago

    Canberra, ACT, Australia Talent International Full time

    australia australian capital territory contract au$160 - au$195 per hourBuilding National Security CapabilityContracts starting from November 2023Minimum 11 months + ExtensionsNV1 Clearance minimum (mandatory) - opportunity to upgrade to TSPV5 days On-Site - no WFH availableJoining a National Security project as a Security Lead, your contribution will assist...