Credit Control Officer

5 months ago

Dandenong, Australia Reece Group Full time

Credit Control Officer (Dandenong South)

**About **Reece Group**

Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the trade industry remains the same.

We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.

We’re committed to understanding our customers. Our group of brands makes sure they get the products and expert service that they want, when they want it.

Reece Plumbing, Bathroom Life, Reece Onsite, Reece Irrigation & Pools, Reece Civil, Viadux, Reece HVAC, Actrol, Metalflex, Reece Fire.

**About the role**

We are looking for a motivated, driven, and experienced credit controller with exceptional communication skills to join our Credit Control team. This permanent, full-time role will report to our Credit Control Team Leader.

**Your day to day**
- Manage a dedicated ledger of customer accounts
- Set, monitor and update customer credit limits
- Liaises with branch managers on late payments and trading extensions
- Manage a high volume of inbound and outbound calls
- Contact customers for payment and arrange payment schedules where necessary
- Initiate debt recovery procedures including recommending legal action
- Communicate effectively with both internal and external stakeholders
- Process new accounts, manage credit holds and provide advice and recommendations on minimising bad debts
- Undertake financial transactions associated with account payments, invoicing and solving account queries

**About you**
- Superior written and verbal communication skills supported by an engaging and professional manner
- Prior experience in Credit
- Excellent MS Office Suite proficiency with emphasis on Excel
- Strong attention to detail with proven time management, planning & organisation skills
- Ability to build and maintain relationships
- Self-motivated, results driven and strong problem-solving skills
- Great attention to detail with the ability to prioritise tasks, meet deadlines and a flair for risk analysis.

**Our **Perks**
- Be part of a successful company that's an essential service - secure & stable
- Learning and career development opportunities to set you up for success
- Onsite car park
- Reece is a place where people make a real difference. And _that's _the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to _providing _equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage. _

**How can you build a career with Reece.**:
Reece is different. We're a successful company that doesn't like to make a fuss of our success. We're a big business that works hard to retain the great things from when we were a small business.

We value common sense as highly as a university degree. We encourage people to have a go and don't mind if they fail. We promote people based on performance, not age.

Reece is a place where people make a real difference. And that's the secret to our success - having the right people, with the right attitude in the right roles.

We're looking for the right people now. People who like people. People who like to talk but also like to listen. People who like to perform. People who can recognise an opportunity and seize it. People who are prepared to promote themselves.

Read on. You will quickly discover whether you might be the right person, and whether we might be the right place for your career.
- If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us_

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