Business Development Officer

5 days ago


Dandenong, Victoria, Australia Credit Union Australia Full time
About the Role

At Credit Union Australia, we're a customer-obsessed team that's dedicated to helping our members achieve their financial goals. We do this by providing exceptional service, innovative products, and a strong brand that resonates with Australians.

Sales and Service Expertise

This permanent full-time role is crucial in supporting our purpose of making a positive impact on people's lives. As a Business Development Officer - Retail Banking, you will be based in our branch and serve as the first point of contact for our customers and their retail banking needs. Your primary focus will be on delivering sales and lending results, generating leads, and helping customers meet their financial goals through our great value savings, insurance, and personal lending products.

Key Responsibilities
  • Provide exceptional customer service and support to customers in our branch, ensuring their needs are met and exceeded.
  • Generate leads and opportunities to deliver sales and lending results, driving business growth and revenue.
  • Stay up-to-date with new products, services, and ways of working, using this knowledge to challenge yourself and exceed targets.
  • BUILDING RELATIONSHIPS WITH CUSTOMERS
  • Help solve problems for customers by matching products and solutions to their needs.
  • Meet or exceed sales and lending targets, contributing to the success of the team and the bank.
Requirements

To succeed in this role, you'll need to demonstrate:

  • A passion for learning new things, including new products, services, and ways of working.
  • The ability to challenge yourself and others to achieve excellent results.
  • Excellent communication and interpersonal skills, with a focus on building relationships with customers and colleagues.
  • A commitment to meeting and exceeding targets, while maintaining a strong focus on customer satisfaction.
  • The ability to work independently and as part of a team, with a willingness to learn and adapt to changing situations.
What We Offer

As a Business Development Officer - Retail Banking at Credit Union Australia, you can expect:

  • A competitive salary ranging from $65,000 to $90,000 per year, depending on experience.
  • A comprehensive benefits package, including health insurance, superannuation, and generous leave entitlements.
  • Ongoing training and development opportunities, helping you grow your skills and career.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • A range of employee recognition programs, celebrating individual and team achievements.


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