Showroom Manager

2 months ago

Sydney, Australia Humanscale Full time

Company Overview:
Humanscale is the premier designer and manufacturer of ergonomic products that improve health and comfort at work. **We have a focus on sustainability with over 70% of our products currently certified as having a Net Positive impact on the environment.** Our award-winning office products - seating, sit/stand desks, technology support, and lighting - have led the industry in performance and simplicity for over 35 years.

Overview:
**Enthusiastic**

This is an internal and external client-facing role, where you will provide assistance, support, and services to your colleagues and also to clients alike. You should always be enthusiastic at everything you do, answering a call, opening the door, welcoming guests, always demonstrating a high level of interest and eagerness in the tasks at hand.

**Knowledgeable**

You will learn to have a good knowledge of how all our products work and general knowledge of workplace office ergonomics

Be able to answer basic product questions (prices, finishes, fabric options, etc.).

**Hospitable**

You should be friendly and welcoming to visitors at all times, always smiling and accommodating to all their needs (wi-fi code info, offering drinks, storing handbags, luggage, and jackets).

**Responsibilities**:

- Showroom opening and closing duties
- Maintains cleanliness of the showroom at all times
- Responsible for the upkeep of the showroom & office space
- Manage Contractors and Suppliers Contracts
- Event Management
- Showroom Facility Management
- Admin assistance for sales team members - e.g. client order entry and processing
- Bring forward new ideas, initiatives, and improvements of existing functions.
- Continually develop an understanding of the company’s culture, products, ethical initiatives, and other areas of the business, and reflect this in everyday performance.
- Keeping up to date with trends in the relevant furniture market.

Qualifications:

- Must have the ability to handle multiple and changing priorities, and the ability to work efficiently, independently, and in a team environment.
- Clear concise communication and customer focus skills demonstrating an ability to adjust behaviour to handle different clients. Making the effort to understand customer ‘s and team’s needs.
- Commitment to delivering maximum service quality, empathy, showing individual attention, customer care, and personal involvement.

**Humanscale is an equal opportunities employer

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