Front of House Manager

1 week ago

Shenton Park, Australia La Bastide Full time

An exciting senior role at La Bastide - a new, fully refurbished and busy French restaurant in Shenton Park.
- Work with a globally experienced team serving the very best of French food, local produce and the finest imported and local wines.
- Make the role your own and play an influential part in the development of team and culture.
- Quoted salary plus super

**Is This Role For You?**

If you are energetic, confident, experienced and keen to be a leader in a strong and motivated team, then this role is for you.

At La Bastide, we are committed to providing exceptional service, seasonal produce and a carefully curated imported and local wine list. Your role will be key to helping train, develop and lead our Front-of-House team so that they achieve service excellence and can confidently communicate with our customers.

An excellent understanding of French food, wine, culture and language is essential to this role. As is the ability to communicate this knowledge to our customers.

Your commitment to excellence will be self-evident in the high standards you set for yourself and your team.

**Duties**
- Leading the front-of-house team.
- Assisting in the coordination of daily front-of-house restaurant operations.
- Establishing a strong rapport and good working relationship with the back-of-house team.
- Delivering superior service and maximising customer satisfaction to build strong relationships and a loyal customer base.
- Assisting with rostering and supervising shifts.
- Playing a key role in building and maintaining the restaurant’s brand and reputation.
- Assisting with the implementation of a training program across service, food and wine.
- Ensuring adherence to restaurant and regulatory policies and protocols.

**Requirements and skills**
- 5 years + experience in hospitality.
- Proven experience as a manager.
- French language skills.
- Excellent knowledge of French food and wines.
- Strong leadership, motivational and people skills.
- A commitment to service excellence.
- Good knowledge of local and imported wines.
- Strong food knowledge and an ability to communicate this understanding to customers and your team.
- Familiarity with restaurant management software, including Bepoz and Now Book It.
- Ability to work weekdays, nights and week-ends as part of a roster.

**Benefits**
- Working with a globally experienced team committed to delivering an outstanding dining experience in a new, fully refurbished and modern venue.
- The opportunity to have a real impact on the way this new restaurant is run.
- Working within a team and culture that is truly committed to the growth and development of its people.
- Training and career progression.
- Competitive salary.

**Salary**: $60,000.00 - $70,000.00 per year

**Benefits**:

- Professional development assistance

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Shenton Park, WA 6008: Reliably commute or planning to relocate before starting work (required)

Licence/Certification:

- Approved Manager (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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