Front of House Supervisors

3 weeks ago

Shenton Park, Australia Hot Bread Retail Group Full time

Hot Bread Retail Group is on the hunt for Front of House Supervisors across our venues:

North Street Store in Cottesloe
Wards Central Dining in Shenton Park

Are you a motivated individual with strong leadership skills? Do you have a passion for delivering exceptional customer service? Join our team as a Front of House Supervisor

As a Front of House Supervisor you will work with the General Manager to oversee the day-to-day operations of our bustling restaurant located in Shenton Park and the famous North Street Store in Cottesloe. You will play a key role in ensuring the smooth running of the establishment, creating an enjoyable experience for both our team and our valued customers

Weekend and possible evening work availability required. Our venue is open Monday to Sunday 7am - 3pm.

**Wards Central Dining** is our newest venue to join the Do A Dinner family. Our other venues include **North Street Store**, **Little Loaf Lunch Bar**, **Big Loaf Shop** and **Big Loaf Factory Bakery**.

The food we produce is simple, wholesome and delicious, made exclusively from local ingredients. We're on a mission to shape a world where people eat better, and our people are essential in making this happen.

Key Responsibilities:

- Assist the General Manager in managing all aspects of the restaurant's operations, including staffing, inventory management, and customer service.
- Help to recruit and train new staff.
- Work with the management team to implement strategies to ensure exceptional customer satisfaction and dining experience.
- Maintain high standards of cleanliness, organisation and safety throughout the restaurant.
- Address customer concerns or complaints promptly and effectively.
- Foster a positive work environment by promoting teamwork, open communication, and a "customer-first" mindset among the staff.

**Requirements**:

- Front of House Supervisor - RSA certificate required.
- Proven experience (minimum 1 year) in a supervisory or managerial role within a hospitality setting.
- Exceptional leadership and interpersonal skills to motivate and inspire a diverse team.
- Problem-solving and decision-making abilities.
- Excellent verbal and written communication skills.
- Detail-oriented and highly organised to multitask effectively.
- A passion for delivering outstanding customer service and exceeding customer expectations.

Salary and Benefits:
We offer a competitive salary based on experience and qualifications. In addition, we provide employee discounts and opportunities for career pathway. At Wards Central Dining, we value our employees and strive to create a positive and inclusive work environment.

North Street Store at 16 North Street, Cottesloe

or

Wards Central Dining at 4 Thornburn Way, Shenton Park

We are excited to welcome new members to our teams

**Job Type**: Casual

**Salary**: $30.00 - $40.00 per hour

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