Enterprise Agile Coach

3 months ago

Mulgrave, Australia Kmart Full time

**Brighter Futures Start Here**

At Kmart it’s not just what you do, it’s who you are that makes every day living brighter.

You’ll be joining a diverse team who come together to collaborate globally around tech. With six purchases made every second, you’ll feel the impacts of the work you’ll do for our millions of customers every day. We’re focusing on being a customer-led, digitally enabled retailer. Our teams are working with really cool tech from AI/machine learning, IoT, cloud first solutions, to 3D virtual reality product checks and human sized robots named Tory. Join our team, choose your own path and work on projects that excite you.

**Join the team**

The Agile Enablement Team is a small team of experts, coaches and support members, dedicated to uplifting the continuous improvement of our ways of working within Kmart and Target. The Team’s primary purpose is to codify the patterns needed to support Kmart and Target’s ambition to improve agility across the business and to coach, monitor and support the organisation's journey as it evolves over time.

We're passionate and we're down to earth. We're focusing on being a customer-led, digitally-enabled retailer, resulting in progressive tech choices and industry leading, one-of-a-kind solutions. We're moving at pace, with so much interesting work ahead of us, to meet our evolving customer expectations. Bring your ideas and sense of experimentation. We've got great teams working on really cool tech from Al/machine learning, loT, cloud first solutions to 3D virtual reality product checks and human sized robots named Tory.

We're tackling big and interesting challenges. We're curious. We're risk-takers, fast learners and together, we're redefining an industry in need of a shakeup.

We co-design and problem-solve challenges across customer experience, process simplification, product development and improving ways of working. Join us and see the impacts of the work you'll do for our teammates and millions of customers everyday.

We're experts who come together to collaborate globally. You'll be joining a diverse team packed full of interesting people, where you'll build meaningful relationships while doing some of your best work.

**What you will be doing**
- Coach and mentor executives and team members across our business in agile ways of working, principles and mindset - as we transform how the business works to improve quality, efficiency and flow of change delivery.
- Bring the best out of teams by embedding transparency on success metrics, practices such as lean and agile, continuous improvement tools, as well as automation and waste reduction.
- Create agile awareness, launch new agile teams, and facilitate agile training sessions. This includes both formal training sessions as well as things such as brown bag sessions, supporting guilds such as Iteration Managers to engage their communities of practice.
- Driving and orchestrating adoption within Strategic Programs and Technology Platforms
- Developing and codifying Kmart and Target’s distinctive approach, knowledge and expertise, continuously evolving based on lessons learned through implementation
- Shepherding the changes to the operating model to integrate the Strategic Programs, Technology Platforms and traditional delivery models as they mature
- Develop greater capabilities in ways of working by acting as Coach, Referee and Scorekeeper to monitor our progression and to help ensure our people are successful and “brilliant at the basics”
- Standing up future strategic projects and platforms to the assist developing the minimum viable capability in our new ways of working throughout the lifecycle of the Program (Suitability, Discovery, Launch, Run, Value Release, Scale, Monitor and Closure phases).

**To be successful in this role, you will have the following**
- Have a successful and proven track record as an Agile Coach in driving organisational change management, working with teams as well as leading and coaching teams.
- Mastery in adopting, establishing and embedding agile practices and culture within a large organisation.
- Experience in delivering projects / initiatives / products under an agile methodology
- Agile knowledge e.g. certified in one or more formal framework or methodology to an expert level
- Exceptional communication skills in connecting people to purpose and outcome, a preference to transparency and openness
- Strong interpersonal skills with proven ability to empathise and create high levels of trust
- Knowledge of and ability to analyse the metrics key to measuring high performance in delivery teams
- Coaching, mentoring, negotiation and influencing skills commensurate with leading organisational change
- Ability to connect a continuous learning community across Kmart Group, and to establish and maintain a connection to the Agile community in the industry
- Ability to facilitate large room planning and alignment sessions
- Ability to read the room an

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