Large Format
6 months ago
**Customer Service Manager**
**Hawthorn**
**Large Format**
**About the Role**:In this capacity, individuals will collaborate closely with the senior management team, refining leadership skills while overseeing the daily operations of the retail store. This marks the initial stride towards constructing a successful retail career with boundless potential.
**Key Skills & Experiences**:
- **Leadership**:Leading the team on delivering high standards of customer service.
- **Coaching**: Guiding the team to educate customers on products, demonstrating features and benefits, and fostering genuine relationships.
- **Operational Excellence**: Maintaining the store's appearance and showcasing the latest promotions.
- **Managing KPI**: Safety, Sales, Loyalty, NPS.
**Benefits of the Position**:
**Competitive Salary**:Receive a competitve salary package with paid parental leave and a flexible roster.
- **Career Growth**: Accelerated growth opportunities within the realm, fostering personal development and career progression.
- **Training and Development**: Tailored training pathways encouraging personal growth and professional development.
- **Employee discounts**: Enjoy exclusive discounts on various products.
Recruitment Consultant: Helena Lo
Job Reference: 200519
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