Large Format

6 months ago


Melbourne, Australia Frontline Recruitment Full time

**Customer Service Manager**

**Hawthorn**

**Large Format**

Join this team of dedicated team members and stemming from diverse backgrounds. Bringing forth expert product knowledge daily to support parents, grandparents, and caregivers during the early stages of parenthood.

**About the Role**:In this capacity, individuals will collaborate closely with the senior management team, refining leadership skills while overseeing the daily operations of the retail store. This marks the initial stride towards constructing a successful retail career with boundless potential.

**Key Skills & Experiences**:

- **Leadership**:Leading the team on delivering high standards of customer service.
- **Coaching**: Guiding the team to educate customers on products, demonstrating features and benefits, and fostering genuine relationships.
- **Operational Excellence**: Maintaining the store's appearance and showcasing the latest promotions.
- **Managing KPI**: Safety, Sales, Loyalty, NPS.

**Benefits of the Position**:
**Competitive Salary**:Receive a competitve salary package with paid parental leave and a flexible roster.
- **Career Growth**: Accelerated growth opportunities within the realm, fostering personal development and career progression.
- **Training and Development**: Tailored training pathways encouraging personal growth and professional development.
- **Employee discounts**: Enjoy exclusive discounts on various products.

Recruitment Consultant: Helena Lo
Job Reference: 200519



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