Service Coordinator

2 months ago

Murarrie, Australia Our HR Team Full time

Our client is a leader in IT Asset Disposition providing high security data sanitisation services as well as installation, decommissioning and the remarketing of ICT equipment. Their clients include Australia's largest Government and corporate organisations.

They are one of the largest and most respected leaders in their field with a vision to become the most successful and respected ICT disposal services organisation in Australia.

If you are ready to be a part of an exciting company that believes in teamwork, integrity, and excellence, then please review our requirements below and consider bringing your talents across to their business.

**About the role**

This is a hands-on role, working closely with the Professional Service Team to ensure the delivery and success of the company’s customer service strategy.

This role will support the Service Delivery Manager, Field Service Contractors and Business Development Managers.

Some of the key responsibilities include:

- Organising and scheduling resources to fulfil project requirements.
- Create and maintain projects and tasks within the project management software, scheduling tasks and projects in association with the Service Delivery Manager.
- Project Coordination: monitoring jobs and resources, raise concerns and escalate incidents, support recruitment and selection, continuous improvement activities.
- Manage and support Professional Services technicians and contractors.
- Coordination/scheduling Professional Services roster to ensure a maximum utilization of technical resources based on skillset and workload.
- Assist the Service Delivery Manager with administration support.
- Book and organise travel, accommodation and vehicle hire for staff and projects.
- Ensure technicians submit timesheets & expenses accurately and in a timely manner and verify this information before submitting through to Finance.
- Assist the Service Delivery Manager with managing stakeholders.

**Essential Requirements**:

- Previous experience in a Service Coordinator or Administration role.
- Expertise in MS Office, Excel, and Microsoft Teams.
- Demonstrated ability to work in a fast paced, deadline driven environments.
- Strong attention to detail
- Passionate and Self-motivated.

**Desired Requirements**:

- Previous experience in IT Services industry.
- Experience in Project Coordination.

**What’s in it for you?**
- The chance to be a part of a growing business, who is a respected leader in their field
- Opportunity to grow, succeed and develop your skills
- Onsite parking available
- An encouraging and supportive environment where we like to celebrate success.
- Onsite role, for those all-important daily interactions.

**How to apply?**

**Job Types**: Full-time, Permanent

**Salary**: $60,000.00 - $70,000.00 per year

Schedule:

- 8 hour shift
- Day shift

Application Question(s):

- How many years' experience do you have as a Service Coordinator?
- What is your salary expectations?
- What is your notice period?

Work Authorisation:

- Australia (required)

Ability to Commute:

- Murarrie, QLD 4172 (preferred)

Ability to Relocate:

- Murarrie, QLD 4172: Relocate before starting work (preferred)

Work Location: In person

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