Customer Service Representative

4 months ago

Brisbane, Australia Cover-More Full time

**Description**:
Cover-More Group helps people travel safely across the globe every day. We are there at every step of a traveller’s journey, to keep them safe and help them out if something goes wrong. We are committed to providing reliable, fast, flexible and bespoke services for our customers as well as the many well-known brands we partner with, such as travel agencies, airlines, banks and major sporting clubs In the post-pandemic world, travel insurance is more important than ever. We are committed to delivering an exceptional service for our customers and we want you to be part of that journey.
So, what is the opportunity?
We’re looking for individuals with strong customer service experience in retail, hospitality, or other customer-facing roles who are eager to transition into a corporate environment. As we grow our team of Customer Service Representatives at our Brisbane office, you’ll play a key role in providing top-tier support to our clients, both locally and internationally. In this role, you’ll handle client inquiries, assist with claims, and ensure a seamless experience for all customers. If successful, our Talent Acquisition team will guide you through the onboarding process to ensure you’re set up for success in this dynamic and rewarding role. We’re committed to helping you grow and find the perfect fit for your career
And what are we looking for?
- You’ll have a strong track record of providing exceptional customer service in previous roles.
- You’ll be able to communicate effectively and fluently across the team and customers.
- You’ll have the ability to manage customer dissatisfaction with a focus on providing the right outcome by the customer and business
- You’ll be adept at handling customer inquiries and resolving issues efficiently.
- You’ll have the ability to empathize with customers, understanding their needs and concerns.
- You’ll be proactive in identifying opportunities to enhance the customer experience.
- You’ll demonstrate strong problem-solving skills, finding solutions that benefit both the customer and the company.
- You’ll be able to manage multiple customer interactions simultaneously while maintaining high service standards.
- You’ll bring experience in working within a fast-paced environment, handling high volumes of customer inquiries.
- You’ll have good tech skills and general computer competency

So, why choose us?
We value optimism, caring, togetherness, reliability and determination.
**We have more than 1500 employees worldwide**: we’re a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global mission to look after travellers, at every step of their journey.
Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid work week policy ensures our employees maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home.
Career growth. We want you to continue to learn, develop and bring your ideas to the table. We want to hear what you think, and we want you to work with the business - not for the business
Take the time you need, for you and your community. We encourage you to take the time you need, when you need it. We offer regular annual and personal leave benefits along with anniversary leave, volunteer leave and a comprehensive paid parental leave scheme.
Travel and work with us. We’ll help you keep travelling in your career, oh and quite literally with free travel insurance for you and your partner. We also offer great discounts through our extensive travel partnerships so start planning for your next trip today
Diversity and inclusion. We respect who you are and thoroughly embrace diversity. So whatever walk of life you wander, just be you and come as you are.
LI-Hybrid

  • Customer Service Representative

    7 months ago

    Brisbane, Australia MAAS Group Full time

    Jacon Equipment, a business unit of Maas Group Holdings, are currently seeking an organised and motivated Customer Service Representative to join our team based in Pinkenba, Brisbane. Reporting directly to the Customer Service Manager, the Customer Service Representative is responsible for handling customer enquiries and delivering high quality service for...

  • Customer Service Representative

    7 months ago

    Brisbane, Australia PRECRUITMENT PTY LTD Full time

    **Exciting Career Opportunity for a Customer Service Representative in Brisbane!** We're currently seeking a dedicated and skilled Customer Service Representative to join our dynamic Performance Team based in Brisbane. As a Customer Service Representative, you'll play a pivotal role in delivering outstanding service to our valued global...

  • Customer Service Representative

    6 days ago

    Brisbane, Australia Concept Engineering Full time

    Mon-Fri 38 hours - $30.59 per hour + super - Immediate start **Customer Service Representative -** **Port of Brisbane** - Mon-Fri 38 hours - $30.59 per hour + super - Immediate start **About the client**: **Customer Service Representative** for an immediate start based out of our client’s location in the Port of Brisbane. This a temporary to permanent...

  • Customer Service Representative Cairns

    3 days ago

    Brisbane, Australia Commonwealth Bank of Australia Full time

    Customer Service Representative Cairns - **Thorough training program to kickstart your banking career - **Access to extensive employee benefits & discounts - **Be part of a collaborative and high-performing culture** **Multiple Customer Service Representative Positions** 2x Part Time Customer Service Representative - must be available for the following...

  • Customer Service Representative

    7 months ago

    Brisbane, Australia National Storage Full time

    **Opportunity to Be Part of a Dynamic, Versatile Team** **ASX Listed Market Leading Company with a Strong Growth Agenda** **Access to our WellNS Platform, Paid Parental Leave, Retail Discounts & Health Reimbursements** **About National Storage** It’s an exciting time for us at National Storage as we continue to expand and solidify ourselves as the...

  • Customer Service Representative

    7 months ago

    Brisbane, Australia National Storage Full time

    **Join One of Australia’s Highest Paying Contact Centres!** **Uncapped Incentive Opportunities/Earnings!** **Be Part of an Inclusive and Diverse Team Culture, Where Everyone Is a Team Player!** **_About National Storage_** It’s an exciting time for us at National Storage as we continue to expand and solidify ourselves as the market leader within...

  • Customer Service Representative

    7 months ago

    Brisbane, Australia 360 Personnel Full time

    **360 Personnel **are seeking a customer service representative for one of our temp to perm roles based in Eagle Farm / North Brisbane. **Key Responsibilities**: - Provide efficient customer support and handle inquiries effectively - Ensure accurate data entry and collaborate seamlessly with the team - Utilize Microsoft Office Suite proficiently -...

  • Customer Service Representative

    7 months ago

    Brisbane, Australia Coadys Personnel Full time

    Continue your rewarding Customer Service career in this dynamic Call Centre environment. Our Client is a leading international organisation who truly value their people and offer fast career advancement for top performers. As a Customer Service Representative you will have an opportunity to make a positive impact with customers daily. You will join a...

  • Customer Service Representative

    4 months ago

    Brisbane Airport, Australia Smarte Carte Australia Pty Ltd Full time

    We are Australia’s leading supplier and manager of Airport luggage storage solutions, specifically, Baggage Storage by Smarte Carte, a retail store which allows travellers to store luggage while they await their flight or cruise. We are soon opening our latest Baggage Storage store at Brisbane Airport's Skygate Centre. We are looking for Customer Service...

  • Customer Service Representative

    7 months ago

    Brisbane, Australia EasyR Australia Full time

    EasyR is Australia's largest and fastest-growing motorcycle parts & riding gear online retailer. We are an Australian-owned company based in Brisbane with over 25 years of combined experience in the motorcycle industry. We are looking to add a Part-Time Customer Service Representative to the team. Your job will include but may not be limited to: -...

  • Customer Service Representative

    1 month ago

    Brisbane, Australia Cover-More Full time

    **Description**: Cover-More Group helps people travel safely across the globe every day. We are there at every step of a traveller’s journey, to keep them safe and help them out if something goes wrong. We are committed to providing reliable, fast, flexible and bespoke services for our customers as well as the many well-known brands we partner with, such...

  • Customer Service Representative

    7 months ago

    Brisbane, Australia Astrum Recruitment Full time

    Fun Vibrant Office | Free Parking on Site | Public Transport Friendly - Flexible working Hours - School hours available - 6 -12 Month Temporary contract Our client is a leading provider of innovative security solutions, committed to safeguarding our clients' assets and providing peace of mind. Currently seeking a dynamic and customer-oriented professional...

  • Customer Service Representative

    7 months ago

    Brisbane, Australia Hudson Australia Full time

    Great opportunity to join a fast growing food catering company where every day is different. **Job Title**:Customer Service Representative **Location**:Richlands, QLD **Client**:Leading childcare food catering company. **Key Details** - 20 hours a week, 2-3 days a week - On time weekly timesheets and pay - 100% office based role - Carparking spaces...

  • Customer Service Representative

    7 months ago

    Brisbane, Australia Opal. Full time

    **Discover Opal.** We manufacture goods that you see, touch, and use every day and our customer base includes some of the biggest names in FMCG, Retail and Fresh Produce. We stand for innovation, smart solutions, and sustainability! **Discover what Opal can offer you** - A competitive salary in an ongoing, full-time role - Opportunity to join an...

  • Customer Service Representative

    6 days ago

    Port Of Brisbane, Australia Silk Contract Logistics Full time

    With over 30 logistics sites Australia wide, Silk Contract Logistics (Silk) prides itself on its customer centric focus that is nimble, agile, and personalised. Having recently become a publicly listed company, Silk is currently undergoing a period of transformation and growth on our journey to become the market leader of innovative supply chain solutions...

  • Customer Service Representative

    3 hours ago

    Brisbane, Australia All Aces Services Full time

    **Are you looking to join a high performing team with excellent growth opportunities?**: We are looking for an experienced Customer Service/Sales Representative to join our dynamic team and provide our clients with efficient and high-quality service, in line with our company standards. To be successful in this position you will be highly organised and...

  • Customer Service Representative Gympie

    1 month ago

    Brisbane, Australia Commonwealth Bank of Australia Full time

    Customer Service Representative Gympie - **Thorough training program to kickstart your banking career - **Access to extensive employee benefits & discounts - **Be part of a collaborative and high-performing culture** Please note this is a Full Time opportunity - 38hrs Monday to Friday **Do work that matters** As the public face of CommBank, the Retail...

  • Customer Service Representative Noosaville

    2 months ago

    Brisbane, Australia Commonwealth Bank of Australia Full time

    Customer Service Representative Noosaville - **Thorough training program to kickstart your banking career - **Access to extensive employee benefits & discounts - **Be part of a collaborative and high-performing culture** **31.25 hours per week**: - Monday to Friday 9:30 - 4:30pm **Do work that matters** As the public face of CommBank, the Retail Banking...

  • Customer Service Representative Kawana

    3 days ago

    Brisbane, Australia Commonwealth Bank of Australia Full time

    Customer Service Representative Kawana - **Thorough training program to kickstart your banking career**: - **Access to extensive employee benefits & discounts**: - **Competitive salary + additional leave benefits**: - **Be part of a collaborative and high-performing culture** **Do work that matters** As the public face of CommBank, the Retail Banking...

  • Customer Service Representative

    5 days ago

    Brisbane, Australia NEXTDC Full time

    Company Description At NEXTDC we are building the heart of Australia’s high-tech future. We design, build, and operate world class, industry leading, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the broad requirements of local and international companies. As an Australian head officed, ASX100...