El1 Assistant Director

7 months ago


Perth, Australia Department of Veterans' Affairs Full time

Location: Perth, WA
- Contact Officer: Peter King on 08 9366 8260

The Assistant Director is responsible for managing a claims processing service delivery function which is client focused and oversees the management of staff who may undertake the registration, investigation, determination and in some areas, the ongoing management of benefits under the relevant legislation.
The occupant must have highly developed leadership and communication skills, initiative, analytical skills and an ability to liaise with stakeholders at all levels.
The key duties of the position include:

- Oversee the operations of the service delivery function to ensure relevant activities and outcomes are achieved.
- Manage, and monitor performance including reporting and analysis of service delivery teams and compliance with quality and service delivery standards.
- Provide direction to the team and direct staff through mentoring, coaching and performance management.
- Review complex and sensitive issues relating to stakeholders including working directly with veterans/clients/representatives and negotiating positive outcomes.
- Undertake recruitment activity when appropriate to ensure teams are trained and resourced appropriately to meet service standards.
- Drive innovation and improvement in service delivery, champion continuous improvement, veteran centric culture and promote a positive team culture focused on inclusion, collaboration and operational excellence.
- Contribute to the strategic direction of the section and provide input into operational, compliance, and general management issues.
- Ad hoc tasks within the incumbent’s area of expertise as directed.

**Eligibility**:
Highly Desirable:
Management and leadership experience.
Demonstrated cultural development of teams and cooperative working relationships with key stakeholders.
Applicants must be an Australian citizen to apply.

**Notes**:
This recruitment process is being used to fill an ongoing position.
A merit pool of suitable applicants may be created which may be used to fill future ongoing and non-ongoing vacancies should they become available over the next 18 months.

DVA is committed to improving the data skills and capability of our workforce to underpin our goal of becoming a leading data-driven organisation.


  • El1 Assistant Director

    6 months ago


    Perth, Australia HAYS Full time

    EL1 Assistant Director required for a Federal Government contract **Your new company** Hays are excited to be working with a Federal Government Department who are looking for an EL1 Assistant Director Research to undertake a 12 month contract. This is an exciting opportunity to join a growing department and manage a pre-emptive pilot program, working with...


  • Perth, Australia Talent International Full time

    australia perth contract negotiableTalent International is currently recruiting for an **EL1 Assistant Director Case Management **to work for one of our **Federal Government clients** based in **Perth. **The position is **12-month contract role with the possibility of extension** and are paying **$602.55 per day + Super**. *** 7.6 hours per day and 38 hours...


  • Perth, Australia HAYS Full time

    Senior Research and Evaluation **Your new company** This Federal Government Agency is an independent statutory agency that is responsible for implementing the National Disability Insurance Scheme, which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. **Your new...


  • Perth, Australia Australian Government Full time

    EL1 - $111,940 - $127,670 - Perth, WA The Department of Health and Aged Care is looking for a passionate and motivated individual to join our Perth Metro Aged Care Engagement Team, leading the team responsible for stewardship of the aged care system in the Perth. As an EL1 Assistant Director in the WA Office, you will work collaboratively as part of a team...

  • Assistant Director

    6 months ago


    Perth, Australia Goodstart Early Learning Full time

    **Role**: Assistant Director **Centre**: Goodstart Edgewater **Employment Type**: Full time **Pay**: $35.93 - $37.10 p/h Use your experience in early learning and work alongside our Centre Director to support our centre and team Work for Australia’s Largest Not-for-Profit Competitive pay + childcare discount + salary packaging available Are you an...

  • Assistant Director

    6 months ago


    Perth, Australia Goodstart Early Learning Ltd Full time

    Goodstart is Australia’s largest early learning provider. As a not-for-profit social enterprise, we exist purely to improve the lives of Australia’s children and their families. Our people are our foundation, together we are working to ensure children have the learning, development and wellbeing outcomes they need for school and life. **Role**:...

  • Assistant Director

    3 months ago


    Perth, Australia Goodstart Early Learning Full time

    **Role**: Assistant Director **Centre**: Goodstart Joondalup **Employment Type**: Full time **Pay**: $35.93 to $37.10 per hour Use your experience in early learning and work alongside our Centre Director to support our centre and team Competitive pay at least 7% above award + a range of benefits including childcare discount + salary packaging available Work...

  • Assistant Director

    3 months ago


    Perth, Australia YMCAWA Full time

    **Our quest** Hello. We’re The Y WA, We’re that local (Not-For-Profit) Early Learning Centre located at 32 Chipala Way, Westminster (Perth, WA). We’re all about inspiring and nurturing children to become independent little butterflies. And guess what? You’re a big part of how we make this happen. You could be our new Assistant Director excited to...

  • Assistant Director

    6 months ago


    Perth Eastern Suburbs, Australia Goodstart Early Learning Full time

    **Role**: Assistant Director **Centre**: East Perth **Employment Type**: Full time **Salary**: $34.63 - $35.75 Use your experience in early learning and work alongside our Centre Director to support our centre and team Competitive pay at least 7% above award + a range of benefits including childcare discount + salary packaging available Work for...

  • Assistant Director

    1 month ago


    Perth, Australia Green Leaves Early Learning Centres Full time

    **Description**: Wondering if you’ve got what it takes to join our team? - Be the right hand to our Centre Director, ensuring smooth operations every day! - Build genuine, positive relationships with our amazing team, the children and their families, making every day more connected and rewarding. - Bring your expertise to the table and help us create...


  • Perth, Australia Linkar Group Full time

    We are currently seeking an organised and experienced **Personal Assistant to support the Director**. This is a part-time position that requires a particularly strong character, that is confident and capable of working in a dynamic environment with often competing priorities. Diplomacy, sensitivity, discretion, and confidentiality is paramount for this...


  • Perth, Australia Indigenous Managed Services Full time

    The primary responsibilities will be: - Provide Executive support to Director - Schedule meetings, invite participants - Prepare meeting papers/packs - Provide minute-taking, assist with preparing presentation - Process and issue generic correspondence - Contract procurement paperwork - Process credit card payments / flexi purchase system - Process / pay...


  • Perth, Australia Thriving Futures - Child Australia Full time

    _Unlock Your Potential with Thriving Futures!_ Are you an **experienced Assistant Director or Educational Leader** in Early Childhood Education seeking more than just a job? Thriving Futures, in collaboration with Goodstart Somerville, invites you to be part of a community-driven initiative that goes beyond the ordinary. **What Sets Us Apart**: **Roles...


  • Perth, Australia HOBAN Recruitment Full time

    Are you an experienced and skilled leader looking for an exciting new opportunity? Our client - a Federal Agency tasked with creating a better life for those with disability - is seeking an exceptional Assistant Director of Case Management to join the Administrative Appeals Tribunal (AAT) team. In this critical role, you will be empowered to make a...


  • Perth, Western Australia Department of Home Affairs Full time

    About the RoleWe are seeking an experienced Administrative Manager to lead our Immigration Operations team. As a key member of our department, you will be responsible for managing daily operations, developing policies, and driving business reforms.Key ResponsibilitiesManage or lead a team of administrative staffDevelop, implement, and manage policies and...


  • Perth, Australia Australian Government Department of Social Services Full time

    Community Grants Hub - Perth, WA **Position Description**: We are looking for a high performing, experienced leader to fill an Executive Level 1 Assistant Director role in Perth. Assistant Directors in the Hub lead and support staff to: - engage regularly with key stakeholders to ensure that programs are being delivered in a way that is consistent with the...

  • Executive Assistant

    8 months ago


    Perth, Australia CoreStaff Full time

    We are seeking an experienced Executive Assistant for an immediate start. The role will be responsible in providing the Managing Director administrative support including; - Ensure contacts and calendars are current with up-to-date information for the Managing Director - Ensure all travel and accommodation is handled for all staff in an efficient and timely...


  • Perth, Australia The Ritz-Carlton Full time

    **Job Description**: **Job Number** 23140233 **Job Category** Finance & Accounting **Location** The Ritz-Carlton Perth, 1 Barrack Street, Perth, Western Australia, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **Assistant Director of Finance** - Beautiful location on the Elizabeth...


  • Perth, Australia Chandler Macleod Full time

    **About the company**: Our client is a large and expanding Federal Government agency, and this is an exciting position for an experienced leader/manager to lead in case management support and ensure accuracy, integrity, and fairness is maintained in the operation of this division. **About the role**: - Managing team workflow to ensure statutory timeframes...

  • Personal Assistant

    2 months ago


    Perth, Australia Hudson Australia Full time

    This pay rate is inclusive of mandatory 25% casual loading **Job Details**: - 8 Week Contract - Full-time, 100% Onsite - Located in Mundijong, Western Australia - Discounts and offers as a Flexhiver - Easy timesheet process with on-time weekly payments **Responsibilities**: - Provide confidential, high-quality secretarial and support services to the...