Level 2 Systems Support Technician

2 weeks ago


Narellan, Australia Hyperactive IT Full time

The Level 2 Support Technician is a generalist role within Hyperactive IT.
In this position the incumbent is required to perform a wide range of technical tasks depending on their skill set. They are the go-to person for everything technical.
Duties may include but are not limited to
- Be an example of professional conduct
- Prioritization of Jobs and the ability to multitask
- Customer Management
- Phone Support
- Onsite Support and Maintenance
- General Systems Administration
- General support and Administration of both desktop and server environments.
- Server Maintenance, Diagnosis and Repair.
- Deployment of office equipment.
- General Administration of Web hosting and Domain Services.
- Web Development
- Scripting and Development
- Installation, maintenance, and repair of IT equipment for businesses & home users.
- Front line customer service liaison
- Use of our ticketing system for job generation and management
- External service to business customers & home users.
- Monitoring/maintaining systems using management tools

The incumbent will be required to
- Escalate any unresolved matters to management in a timely manner.
- Account for your own time and report to management.
- Effectively log activities

Essential Criteria
Excellent Customer Service Focus
Current Class C Driver’s License
Demonstrated Problem Solving skills
Demonstrated Change Management skills
Demonstrated Time Management Skills
Demonstrated Ability to communicate effectively at all levels.

**Job Types**: Full-time, Permanent

**Salary**: $60,000.00 - $80,000.00 per year

Schedule:

- 8 hour shift

COVID-19 considerations:
Hyperactive obey all governemnt directives as to COVID-19

Ability to commute/relocate:

- Narellan, NSW 2567: Reliably commute or planning to relocate before starting work (required)

Licence/Certification:

- Driver Licence (required)

Work Authorisation:

- Australia (required)

Application Deadline: 28/02/2023


  • Service Technician

    4 weeks ago


    Narellan, Australia Nepean (AU) Full time

    NEPEAN Transport is a leading Australian manufacturer in heavy vehicle safety equipment. Our hard work, technical credibility, and willingness to tackle difficult projects have earned NEPEAN an enviable reputation. Today our organisation employs over 1400 people across six continents and distributes products to more than 65 countries. **Our...


  • Narellan, Australia Macarthur Automotive Full time

    **Macarthur Automotive** is part of the **Peter Warren Group** is one of Australia’s largest multi-franchise automotive dealer groups. Founded in 1958, we have expanded across South West Sydney, North Shore, Regional NSW, Northern NSW, Victoria and throughout South East Queensland. With some of the finest vehicle brands in the world we cover all aspects of...


  • Narellan, Australia Macarthur Automotive Full time

    **Macarthur Automotive** is part of the **Peter Warren Group** is one of Australia’s largest multi-franchise automotive dealer groups. Founded in 1958, we have expanded across South West Sydney, North Shore, Regional NSW, Northern NSW, Victoria and throughout South East Queensland. With some of the finest vehicle brands in the world we cover all aspects of...


  • Narellan, Australia James Frizelle`s Automotive Group Full time

    About the Role : We are excited to offer an amazing opportunity for a passionate, motivated and experienced Ford Technician to join our Macarthur Ford & Suzuki Service Team in Narellan .  The role will involve the following: General servicing and maintenance of vehicles Identifying and repairing technical issues Identifying additional work...


  • Narellan, Australia Macarthur Automotive Full time

    Macarthur Automotive is part of the Peter Warren Group is one of Australia’s largest multi-franchise automotive dealer groups. Founded in 1958, we have expanded across South West Sydney, North Shore, Regional NSW, Northern NSW, Victoria and throughout South East Queensland. With some of the finest vehicle brands in the world we cover all aspects of vehicle...

  • Automotive Technician

    1 month ago


    Narellan, Australia James Frizelle`s Automotive Group Full time

    About the Role : We are excited to offer an amazing opportunity for a passionate, motivated and experienced Automotive Technician to join our Macarthur JEEP/Renault/KIA Service team in Narellan . The role will involve the following: General servicing and maintenance of vehicles Identifying and repairing technical issues Identifying...


  • Narellan, Australia Macarthur Automotive Full time

    **Mercedes-Benz Macarthur** is part of the Peter Warren Group is one of Australia’s largest multi-franchise automotive dealer groups. Founded in 1958, we have expanded across South West Sydney, North Shore, Regional NSW, Northern NSW and throughout South East Queensland. With some of the finest vehicle brands in the world we cover all aspects of vehicle...


  • Narellan, Australia Macarthur Automotive Full time

    **Mercedes-Benz Macarthur** is part of the Peter Warren Group is one of Australia’s largest multi-franchise automotive dealer groups. Founded in 1958, we have expanded across South West Sydney, North Shore, Regional NSW, Northern NSW and throughout South East Queensland. With some of the finest vehicle brands in the world we cover all aspects of vehicle...

  • Automotive Technician

    1 month ago


    Narellan, Australia Macarthur Automotive Full time

    Macarthur Automotive is part of the Peter Warren Group is one of Australia’s largest multi-franchise automotive dealer groups. Founded in 1958, we have expanded across South West Sydney, North Shore, Regional NSW, Northern NSW, Victoria and throughout South East Queensland. With some of the finest vehicle brands in the world we cover all aspects of vehicle...


  • Narellan, Australia BIG Brand Influence Group Full time

    Ongoing casual hours - Work close to home - Flexible hours across the week As a Planogram Merchandiser, you will be responsible for the execution of planogram/relays whilst maintaining relationships with store and retail management on an ongoing casual basis, helping Brand Influence Group (BIG) support Australia’s major retailers. **About the...


  • Narellan, Australia SwimAway Full time

    **About Us**: SwimAway is passionate about helping children gain water awareness and safety whilst learning how to swim in a fun and encouraging environment. As a rapidly growing Australian company, we value our supportive team culture and our commitment to excellence in all we do. **Role Mission**: The Enrollment Officer will bridge the gap between...

  • Medical Receptionist

    4 weeks ago


    Narellan, Australia Spring Farm Medical Centre Full time

    We are looking for a friendly Medical Receptionist to join our practice in Spring Farm. You will be reporting directly to the Practice Manager and Principal GP, managing the front desk reception area, welcoming patients to the centre and other administrative tasks. This is a challenging role, with the opportunity to grow. If you love helping people and enjoy...


  • Narellan, Australia Pulse Staffing Full time

    Job Description Pulse Staffing have partnered with a new private client in South West Sydney. Our client is looking for an Adult Occupational Therapist to provide healthcare solutions for individuals under the NDIS and those recovering from injuries to join their team.If successful, you will be working full-time...


  • Narellan, Australia VetPartners Full time

    Description Join our fantastic Team of Veterinarians in Caring Vets, Sydney NSW.Are you a dedicated and skilled Veterinarian seeking a fulfilling opportunity in a well-established small animal practice? Look no further! Caring Vets in Narellan, NSW, is expanding its team and inviting you to be a part of our compassionate and innovative...


  • Narellan, Australia Seven Animal Health Full time

    We are a well-established small animal clinic with a friendly and high quality team of veterinarians and nurses. We have fun living clinic life at a fast pace with a great team culture, busy case load and most high-level surgeries (such as TTAs) kept in-house.We are looking for a full time (38 hrs/wk) or part time (25-30 hrs/wk) veterinarian. We hire for...

  • Mechanical Designer

    1 month ago


    Narellan, Australia Nepean Full time

    At NEPEAN we are proud to be Australia’s leading privately owned engineering, mining services and industrial manufacturing organisation. We have unique capabilities to deliver high value, innovative and sustainable solutions for the world’s leading mining, construction, and transport companies. Over the last 40 years, hard work, technical credibility,...


  • Narellan, Australia Western Earth Moving Full time

    **About the Company** WEM is NSW's leading principal civil contractor for land developers including corporate, private and government authorities on projects of $30M+. At WEM we believe in working alongside our clients and partners to 'deliver as promised’. From design concept through to project execution, our solutions-focused leadership approach and 60...

  • Concrete Finisher

    1 month ago


    Narellan, Australia Western Earth Moving Full time

    **About the Company** WEM is NSW's leading principal civil contractor for land developers including corporate, private and government authorities on projects of $30M+. At WEM we believe in working alongside our clients and partners to 'deliver as promised’. From design concept through to project execution, our solutions-focused leadership approach and 60...


  • Narellan, Australia The Athletes Foot Full time

    At The Athlete’s Foot, our team members are highly passionate about inspiring, motivating and empowering our customers to better their best. We believe that people ultimately want to lead a healthy and fit way of life and we want to empower them to do so by providing correctly fitted footwear and personalised service. From their first pair of shoes to...


  • Narellan, Australia Platypus Full time

    . Since 1998 here at Platypus Shoes we have made it our business to deck out every single person who walks through our doors with the freshest footwear from all the biggest brands. But we reckon life goes beyond shoes. We believe it’s what you do in them that truly counts. So stay out late. Wake up early. Walk there, run back. Stand tall and be a champion...