Medical Receptionist
2 months ago
Illawarra Family Medical Centre is a private billing general practice with practice nurses and 18 highly qualified male & female Doctors. IFMC is open 7 days and is located in Wollongong.
We are looking for a Permanent Senior Medical Receptionist/Administrator to join our friendly team
- Based in Wollongong.
- Friendly and hard-working team that are passionate about delivering excellent patient care.
The Role
Working alongside our other medical receptionists, you will be responsible for:
- Meeting and greeting patients.
- Providing superior customer service.
- Opening or closing the practice as needed.
- Entering patient data, ensuring accuracy and confidentiality.
- Processing and receipting all payments.
- Managing phone enquiries.
- Assisting in maintaining practice cleanliness.
- Providing general administration duties as required.
- Participating in staff meetings and training.
You are:
- Customer-focused and make patient care the top priority.
- Pro-active; continuously seeking ways to improve and streamline processes.
- A strong team player who positively contributes to work culture.
- Approachable, reliable and dependable.
- Willing to go the extra mile when required.
- Authorised to work in Australia.
In addition, you have:
- Demonstrated receptionist experience in a medical practice, preferably a general practice.
- Excellent computer skills.
- Experience with medical practice software, Best Practice a plus.
- Strong communication and interpersonal skills.
- Solid time management and organisational skills.
- Mature and empathetic approach when dealing with patients.
- A “can do” attitude.
- Completion of an accredited medical receptionist course/knowledge of medical terminology or equivalent is desirable but not essential.
For any queries please contact Gemma or Suzi on 02 4252 5200.
**Job Types**: Part-time, Permanent, Casual
Part-time hours: 25-35 per week
**Salary**: $20.33 - $30.00 per hour
Schedule:
- Monday to Friday
- Rotating roster
- Shift work
- Weekend availability
Supplemental pay types:
- Penalty rates
**Experience**:
- Medical receptionist: 1 year (preferred)
Work Authorisation:
- Australia (required)
Work Location: In person
Expected Start Date: 15/05/2023
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