Implementation Specialist

7 days ago


Perth, Australia Micromine Full time

Join one of the world’s premier mining technology companies.
- An established business, operating for 36 years, with 22 offices globally.
- A team-first culture, flexible work options, and great benefits.

**About Us**

Founded 36 years ago, Micromine is a leading provider of next-generation technology for the mineral resources industry. With 22 offices globally, we are one of the world's premier mining software companies, with our products used in more than 90 countries.

**What We Offer**

An established multinational business, that is growing fast, with great benefits:

- A generous salary with opportunities for professional development.
- Work from home (WFH) options to balance work and home life.
- Free gym membership.
- Discounted private health insurance.
- An opportunity to work within the mining technology sector.
- An enjoyable team culture.

**About The Opportunity**

As the Implementation Specialist, based at our CBD Office in Perth, you will play a vital support role implementing and supporting our solution, Micromine Pitram.

Your key responsibilities will include:

- Planning and managing the implementation of Micromine Pitram, including co-ordinating internal resources and timelines.
- Assist with customising our software, based on our client’s needs and specifications.
- Educating clients on how to use our software and the systems features.
- Creating a plan for each client, detailing the tasks that need to be completed for the timely installation of Micromine Pitram.
- Communicating with client stakeholders across a range of functions, such as management, HR, payroll, and accounting.
- Assist with installation and implementation of our software solution.
- Preparing for client-facing meetings and presenting project updates, status reports and other key project deliverables.

**About You**

Key skills, experience, and qualifications:

- Experience implementing software solutions.
- Broad technical experience eg database, network infrastructure or hands on with software.
- Proven communication, presentation and customer relationship building skills.
- Comfortable traveling onsite to mines to assist clients as required.
- Proficiency with SQL is a bonus.
- Whilst not essential, experience with fleet management and or general purpose mining software is a bonus.

**Next Steps**

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