Customer Service Officer

2 weeks ago

Eastern Creek, Australia BagTrans Full time

The customer service role is to provide quality on-time support to our Operations teams including our vast customer base

Your ability to build strong relationships with drivers and customers both internally and externally will be a critical part of the role.

You will need to have outstanding communication and interpersonal skills and the ability to immediately problem solve in a fast-paced and ever-changing environment with conflicting responsibilities where timeslot deliveries and pickups are critical to business success.

**Why you will want to work with us...**
- Great security and stability with our rapidly growing company.
- Full-time opportunity
- Internal advancement opportunities for high performers
- Free onsite parking
- Working with like-minded and passionate people in an environment that will support and challenge you
- Supportive and energetic team culture

**What we need from you**:

- At least 2 years' experience in a customer service role within the logistics, freight, or delivery service industries
- Excellent planning and communication skills
- Ability to organise workload in a busy environment while coordinating multiple timelines and priorities consistently.
- Excellent focus and attitude towards customer service
- Strong work ethic and poses a "Can do" attitude
- Team player

**About BagTrans**

BagTrans is a national transport company for over 35 years and has been working with some well known household brand names in the Australian Consumer, Packaged Goods, Pharmaceutical and Food Manufacturing sectors.

We are a rapidly growing company with a culture built on trust and respect. Our focus is on delivering quality and exceptional service, we believe that our success today is the future.

With a national footprint, we are the natural supply chain partner of choice.

**_ BagTrans is proud to be a part of the Logistics Holdings Australia Group (LHA) network of companies, a Division of Freight Management Holdings (FMH)._

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