Spare Parts Consultant
3 days ago
**Salary, Super, work uniforms & PPE provided**:
- **Multiple Career Paths and Progression Opportunities**:
- **A trusted brand and market leading Products**
**About the Role**
Our Client supplies world leading Construction Equipment Brands through sales and hire of their equipment, as well as having an extensive after-sales division for servicing and parts. They are now seeking a self-motivated and mechanically minded Parts Consultant, who has superior customer service skills and takes pride in their work.
Working with customers, sourcing, selling and transferring of parts both internally and externally will be the primary focus and key priority in this role. In addition, you will also be responsible for inwards and outwards goods, cyclical stocktakes and maintenance of the warehouse areas.
**What’s great about this role**:
- Well established reputable International business
- Customer interaction and variety
- Join a Company that values and rewards their staff
- Full work uniform provided
**Duties**:
- Processing of sales orders, quotes, invoices, cash handling, EFTPOS and trade accounts.
- Demonstrate strong product knowledge and provide advice to customers
- Complete and coordinate all associated paperwork, record keeping and updating the internal CRM systems.
- Generate new business leads and maximise opportunities with every customer interaction.
- Identify and resolve customer concerns, with timely follow up on all client contact.
- Represent the company values, ethics and services in a professional manner at all times
**Skills and Experience**:
- Previous experience in a parts consulting role is an advantage as is experience in the mechanical / heavy machinery industry
- Strong solution focused problem-solving skills
- Passion for building customer relationships and providing top notch service
- Excellent communication skills, written and verbal
- A genuine team player with a supportive and friendly personality
- Forklift licence or the ability to obtain a licence
**How to apply**:
**Job ID: LB11654/2.0
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