Parts Manager

2 months ago

Brisbane, Australia Toyota Material Handling Australia Full time

**About TMHA**:
Toyota Material Handling Australia (TMHA) is one of Australia's leading forklift companies. TMHA is fully owned by the Toyota Industries Corporation (TICO - a Japanese manufacturer and global leader in forklift manufacturing and retail distribution. TMHA is the exclusive Australian retailer for new sales or work renowned forklift brands including Toyota Industrial Equipment and the Huski brand equipment. TMHA is a strong, financially secure business with a great future ahead and prime focus on the development of its people.

**About the Role**:
Reporting into the Branch Service Manager, the Parts Manager will manage the operations within the parts department and provide leadership and direction in line with TMHA values, policies and guidelines. This includes growth of parts sales, parts interpretation, management of parts systems and customer satisfaction. This is a **full-time role **based at our** Laparinta branch.**

**Key Responsibilities**:

- Ensure that all parts operations within the branch including systems, processes and activities meet the branch’s safety standards and as a minimum comply with all applicable laws, regulations and standards.
- Participate in the direction and focus on the parts activities to achieve annual parts targets, budgets, and revenue objectives for the branch.
- Ensure the branch has correct stock mix an levels to allow internal stakeholders to maintain high level of service.
- Ensure the Parts Interpreters and Store people work together efficiently and effectively to meet departments targets and customer needs.
- Ensure that all spare-parts systems and processes are communicated and understood by all branch stakeholders and be the specialist and leader for the branch. Be the key person for all spare-parts enquiries and lead by example in relation to the systems and processes.
- Manage the clearance of age stock to allow for faster moving lines.

**Skills and Experience**:

- Tertirary qualified in logistics or a related field
- Certificate IV in Front Line Management or Certificate III in Leadership Management is highly desirable
- Proven parts knowledge within the automotive or Material Handling Equipment industry.
- Extensive experience with Parts Interpretation including using various catalogues.
- Previous experience with Inventory control and warehouse/parts logistics
- Strong ability to communicate (written and oral) and negotiate with internal and external customers at all levels.
- Strong leadership and management skills
- Effective organisational and time management skills

**Our commitment**:
**How to Apply**:
Submit a current resume and cover letter by clicking ‘apply’.

Pre-employment medical assessments, including drug and alcohol testing are a part of the Toyota Material Handling Australia recruitment process.

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