Service Technician

7 months ago

Arndell Park, Australia Max Door Solutions Pty Ltd Full time

**Service Technician - Automatic Doors**:

- Do you have ‘hands on’ Technical skills or experience in a similar Service Industry?
- Are you looking for a new and unique opportunity within a niche industry?
- Do you possess a good work ethic and a willingness to learn?
- Can you identify faults with mechanical and low voltage electrical systems?
- Do you enjoy working independently supported by an energetic team?

**The Company**:

- Max Door Solutions, a division of the BX Bunka Group, specialises in the design, manufacture, sales, installation and maintenance of a comprehensive range of industrial & high-speed doors.
- We’re offering an exciting opportunity for a highly motivated and dynamic person to join our business as a **Service Technician**, with full on-the-job-training provided.
- As a Service Technician, you will work carry out a combination of service work, systems troubleshooting, repairs and installations for our Brisbane customer base.

**Key Responsibilities include**:

- Service, repair, install and maintain high speed automatic doors
- Assess electro-mechanical faults and provide solutions
- Complete comprehensive and accurate service reports detailing the repairs completed, parts used and time onsite
- Strong commitment towards safe work practices
- Professionally liaise with customers and colleagues, ensuring service expectations are met
- Maintain and manage your allocated service vehicle, parts and tools

**Who are we looking for?**
- A minimum 2 years minimum experience in a similar service role (experience with Automatic Door operation, door controllers, drive systems, electronic and mechanical assemblies viewed favourably)
- Fork licence, EWP and manual driver's licence
- Excellent troubleshooting and problem-solving skills
- Be technically minded with a high level of mechanical aptitude
- Ability to read and interpret diagrams and product manuals
- High attention to detail and takes pride in quality of work
- Electrical disconnect-reconnect desirable
- The ability to work well under pressure and with a sense of urgency
- A good level of computer literacy with Outlook proficiency;
- Enjoys building relationships with customers, professional with great communication skills
- Be a team player and a customer service champion
- Available full-time Monday - Friday and able to work overtime, weekends and some overnight away-from-home when required

**We offer**:

- A very competitive hourly rate negotiable with experience
- Paid overtime
- A fully maintained service vehicle with a mobile phone, tablet and tools of trade
- Full training and development opportunities
- A supportive, energetic and team-focused working environment
- Opportunity for development for the right person within a growing business structure
- Access to company provided employee benefits including
- Have your Birthday off every year
- An annual Wellness Day to relax and rejuvenate
- Access to hundreds of store discounts & cashbacks through the BX employee portal
- Access to financial, health and exercise advice
- Scholarships, pathways and mentoring program opportunities

If you feel this is the role for you, we look forward to hearing from you

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